This Pizza Hut has had its challenges over the years. After the last management turnover, things hit rock bottom I suppose. It was not uncommon for a 30+ minute wait at the carry-out window. That is after you arrived at the time your pizza was suppossed to be ready. Once my order was never made and another time the clerk at the carry-out window gave my order to someone else.
Overall, this Pizza Hut is doing better now but still has issues. Great pizza if you can get past the sometimes slow service. Hopefully it will keep improving.