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“The bugs come out at night......”

Canterbury Inn and Suites
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Canterbury Inn and Suites
Ranked #13 of 14 Hotels in Broken Arrow
Atlanta, Georgia
Level 3 Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“The bugs come out at night......”
Reviewed September 27, 2013

I read the other traveler’s review but decided to give this place a chance anyway. Upon first inspection….the room had new carpet and a fresh coat of paint. I specifically pulled the comforter back to inspect the sheets…..everything checked out ok (which is why I gave two stars). I turned the light out to watch a movie on my laptop…felt something crawling…..BUGS! I saw at least six or seven. I immediately called the front desk….demanded a full refund….which she willingly gave. I told the owner that I would be writing this review as well as contacting the city inspector. This is not a coincidence….from two different travelers…three months apart. DON’T STAY HERE!

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CSG0228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6 reviews from our community

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Rating summary
  • Location
  • Rooms
  • Sleep Quality
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 1, 2013

We stopped here because it was the first hotel we saw and a storm was coming. At first I thought it was just a modest room. Then I turned on all the lights. They keep it dark for a reason! It was torn up and dirty. Not just dirty, FILTHY! Everything was beyond disgusting.

The furniture look like it was pulled from a dump. I don't mind that every single thing was broken. I do mind that there wasn't a clean spot in the entire room. I pulled back the covers to find holes in the sheets and bugs in the bed.

I lost that money, but I took my family to clean place for just $10 more than what I payed here. It was worth dragging them back out in the rain.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank RocketXer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Canterbury Inn and Suites

Property: Canterbury Inn and Suites
Address: 11301 North Elm Place, Broken Arrow, OK 74012
Location: United States > Oklahoma > Broken Arrow
Amenities:
Hotel Style:
Ranked #13 of 14 Hotels in Broken Arrow
Number of rooms: 40

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