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“Always Fantastic!” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Zanesville North

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Holiday Inn Express Hotel & Suites Zanesville North
Ranked #2 of 13 Hotels in Zanesville
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
79 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Always Fantastic!”
5 of 5 stars Reviewed August 4, 2014

We stay here every few years to visit family and I continue to recognize the same staff over and over. That really says a lot for the staff and management here.

The place is spic-n-span, the staff is accommodating and always polite and the rooms are neat, clean and very comfortable.

If you need (or want) to stay in the area, stay at this place...you won't be disappointed!

It gives a very good name to other Holiday Inn properties!

Room Tip: I'm not sure if there's a quieter area but if there's a large group in the hotel, you ma...
See more room tips
  • Stayed August 2014, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
1 Thank WanderingGypsy314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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172 reviews from our community

Traveler rating
    118
    43
    8
    1
    2
See reviews for
47
46
14
33
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Troy, Illinois
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 2, 2014 via mobile

For a convenient stay for a night or two in Zanesville, this hotel is in the right place. The service there was average, but it is a newer hotel, so that makes up for it to the degree an "express" hotel can. Breakfast bar is typical. It was close to an Olive Garden, which happens to be one of my wife's favorite places to eat, so overall it's not a bad place to stay.

Stayed July 2014, traveled with family
Helpful?
Thank JimandTina83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
1 review
3 of 5 stars Reviewed July 31, 2014

I traveled all the way from Houston Texas to visit my grandkids and to visit the city I grew up in. The man running the breakfast bar smelled like a chimney and cursed like a sailor but all the employees were standing out front smoking so you smelled it before you even walked in the building. My grandkids are 5 and 9. Then they put us in a room that faced a big wall of dirt. I was on the second floor and you could hear the guests upstairs all night. It sounded like they were falling through the roof so I didn't get much sleep. It was not a beautiful view. The price was a little more expensive then what I wanted it. Not happy at all. Very Displeased

  • Stayed July 2014, traveled solo
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Service
Helpful?
Thank Helen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Zanesville North, responded to this review, August 15, 2014
Dear Helen M,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your comments will be used for review and actions will be taken accordingly to ensure similar incidents could be avoided. Thank you for staying and we hope you give us another chance to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, TX
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 23, 2014 via mobile

Rooms were clean and very nice free breakfast was great. Enjoyed the fitness center. Great location on top of small hill looking over Zanesville. Close to many restaurants easy to get to by car or even walking. Great customer service overall great experience.

  • Stayed July 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Flea194
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delaware, Ohio
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 20, 2014 via mobile

We just finished a 2 night stay at hotel and it was great! Rooms were big and very clean. Staff helped us out and went above and beyond to ensure my niece's daughter was able to get some muffins after breakfast had been put away for day. Highly recommend staying there if opportunity arises.

Stayed July 2014
Helpful?
1 Thank Keith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bonita springs
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 14, 2014

I Would stay again based on last visit. Average can be a good thing, especially in Zanesville where the choices are below average. Slightly larger rooms with comfortable beds. Will be interesting to see the upkeep at next visit as dark wooden furniture had already shown signs of wear. Good warm and cold breakfast selection. Small pool and fitness room was properly kept. Hotel sits high on hill and easy access to interstate, 4 restaurants within walking distance.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Service
Helpful?
1 Thank Kurt_on_the_go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
litchfield,oh
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 6, 2014

Absolutely wonderful staff. Terrific breakfast area,plenty to chose from. Very clean would highly recommend. Bed and pillows comfortable. Exceeded expectations. Will be first choice wherever we travel.

  • Stayed July 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank grtone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Zanesville North

Property: Holiday Inn Express Hotel & Suites Zanesville North
Address: 1101 Spring St, Zanesville, OH 43701-3831
Phone Number:
Location: United States > Ohio > Zanesville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 13 Hotels in Zanesville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Zanesville North 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Zanesville North
Holiday Inn Express Hotel & Suites Zanesville North Ohio

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