Normally I have a comfortable, problem free visit every time I stay at this property. This visit was a little frustrating. Upon arriving Sunday evening very late and all I wanted to do was get to bed, I had to stand at the front desk for over 20 minutes waiting for the staff to get off the phone with a customer so I could check in. I was given a room on the 2nd floor. I will request the 3rd floor from now on. It sounded like a herd of elephants were in the room above me, so I was woken up several times in the middle of the night, every night, as well as very early every morning. I could hear every step they took, and I could hear when any of the rooms above or around me were running any water. The sound is not muffled at all, the walls must be paper thin. Breakfast was also was a let down. Every single morning was the same exact food. I have come to expect the small selection at HIE hotels, but normally over a week, there is a bit more variety. In addition to the standard pastries, fruit, cereal, etc....the hot food was the same every morning - cinnamon rolls, biscuits & sausage gravy, eggs and ham. Just disappointing. This hotel does still have great things that help my stay - the room was extremely clean and restocked every day.
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- Also Known As:
- Holiday Inn Express Hotel And Suites Zanesville North
- Holiday Inn Express Hotel & Suites Zanesville North Ohio