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“Remake of an older Super 8 Motel” 2 of 5 bubbles
Review of Fairfield Inn Zanesville

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Fairfield Inn Zanesville
Ranked #7 of 13 Hotels in Zanesville
Pittsburgh, Pennsylvania
Level Contributor
82 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Remake of an older Super 8 Motel”
2 of 5 bubbles Reviewed April 15, 2013

I look forward to stays at Marriott properties because the customer service is great and the rooms/suites are comfortable. This hotel was less than expected for a Marriott property. I felt like they purchased the property from Super 8 Motels, put a Fairfield Inn name on it with the green/orange/white colored carpets in the lobby and rooms in hopes they would be able to get away with charging the high price for the room and offer lower quality accomodations. The carpets were dirty and ripped in the hallways and at the elevators. There was only ONE ice machine (on the main floor - we were on the third floor) and it was always "making ice". I had to knock on the door next to the check-in desk to get someone to assist me. The complimentary breakfast was nice but they should not offer rubbery scrambled eggs. The bed was comfy but with the heater/air conditioner humming all night it really cut into my good night's rest. I am a reward member and didn't feel very rewarded with this stay at this Fairfield Inn.

Room Tip: We were on the third floor but if you want the convenience of an ice machine, request the first floo...
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  • Stayed April 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank lsminpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula C, Manager at Fairfield Inn Zanesville, responded to this review, April 20, 2013
Thank you for your feedback, we will use it constructively. I hope you received my early e-mail and thank you for being a loyal Marriott rewards member. Sincerely, Paula C., Asst. General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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136 reviews from our community

Traveler rating
    30
    48
    32
    23
    3
See reviews for
48
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Indianapolis, Indiana
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed April 7, 2013 via mobile

After a long drive from Washington D C it was a shining oasis after a long drive. Staff very engaging and friendly. Room very clean and comfy. Excellent location and great value. We are reward members and loyal 35 year customers of Marriott.

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mimi0527
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula C, Manager at Fairfield Inn Zanesville, responded to this review, April 13, 2013
We are happy to of been of service to you. Thank you for stopping in and feel free to visit us often. Sincerely,
Paula Cendrowski
Asst. General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wabash, Indiana
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed April 2, 2013

You are never absolutely sure about a hotel you book without actually seeing it first hand, but this one was a pleasant discovery. The staff member at the desk was friendly and the room was very clean and well taken care of. They had an indoor pool but we didn't use it but it looked inviting. The breakfast was better than average. There was a good selection of foods and a nice breakfast area to eat. We used name your own price on Priceline and got the room for 60 dollars (plus fees and tax). We rebooked this hotel on the return trip home.

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lee A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula C, Manager at Fairfield Inn Zanesville, responded to this review, April 7, 2013
Thank you for your wonderful feedback about our hotel, I shared your comments with the team at our daily huddle meeting and they said to make sure sure I thanked you from all of us. Visit often. Sincerely Paula, Asst. General Manager & Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
88 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 bubbles Reviewed March 1, 2013 via mobile

1st, they were outta knives at the breakfast set up for 3 days. Kinda hard to spread butter or cut a waffle w/o one, i let the know 2 days in a row, there was a supermarket across the street, guess they didnt care, the cleaning girl left no towels wed, thursday i got towels, trash was empty, but the toilet wasent cleaned, (skid mrks) , toothpast still in sink, i stay at hotels about 200 days a year, i used to only stay at mariott hotels,but since holiday inn express came out with a better breakfast, and was cheaper, i search them out, now fairfeild is getting cheaper, i thought i try them again, well this was the last time.

  • Stayed February 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank G C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula C, Manager at Fairfield Inn Zanesville, responded to this review, March 9, 2013
I am sorry about your experience, it was not what we strive to deliver for our guests. I would like to discuss your stay in greater detail. Please call me at the hotel. Sincerely, Paula Cendrowski, Asst. General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Zanesville hotels

Champion, Pennsylvania, United States
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed January 20, 2013

This Marriott property has a great staff who will make sure you are pampered and comfortable throughout your stay. This property is located right off of I-70 and and has very competive rates. Ive been told the property will be renovated in the beginning of 2013 which makes this property an asset to the Zanesville area.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RyanJPankiewicz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula C, Manager at Fairfield Inn Zanesville, responded to this review, January 31, 2013
Thank you for you wonderful comments!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, Delaware
Level Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed January 5, 2013

Travel to Zanesville for work every couple of months. Staff is courteous and friendly and rooms have always been clean and fresh. B-fast is adequate but nothing special. Its not a super high end place but a good value.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bigmac19808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula C, Manager at Fairfield Inn Zanesville, responded to this review, January 10, 2013
Thank you for your feedback, I will share your thoughts with our team during our morning huddle. We Look forward to your visit next month.
Best Regards,
Paula Cendrowski
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbine, New Jersey
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 21, 2012

We'd been driving 8 hrs on our way to the funeral of a friend. When I mentioned the funeral the receptionist offered us a special rate. She immediately offered to put some chocolate chip cookies in to bake and recommended the hot tub. The room was standard with 2 queens, plenty of fresh clean towels and morning coffee. The pool area was clean and essentially ours after 5. Breakfast was included and offered HB eggs, breads, muffins,waffles, fruits, yogurt, cereal and beverages. Nearby one could dine at the Crackerbarrel, Red Lobster , a tavern or fast food. Walmart is also nearby.

  • Stayed September 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank judith g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula C, Manager at Fairfield Inn Zanesville, responded to this review, October 24, 2012
Thank you for such nice comments, We are delighted you had such a pleasent experience at the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn Zanesville

Property: Fairfield Inn Zanesville
Address: 725 Zane Street, Zanesville, OH 43701
Phone Number:
Location: United States > Ohio > Zanesville
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 13 Hotels in Zanesville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Zanesville 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
This 63 room hotel features flat screen TVs with premium channels, luxurious bedding and wireless internet. Relax with a dip in the heated pool and fill up with a complimentary hot breakfast. Group specials available. Staying is believing. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Priceline and Travelocity so you can book your Fairfield Inn Zanesville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Zanesville
Zanesville Fairfield Inn
Fairfield Inn Zanesville Ohio

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