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“Pleasant Find”

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Fairfield Inn Zanesville
Ranked #7 of 13 Hotels in Zanesville
Wabash, Indiana
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Pleasant Find”
Reviewed April 2, 2013

You are never absolutely sure about a hotel you book without actually seeing it first hand, but this one was a pleasant discovery. The staff member at the desk was friendly and the room was very clean and well taken care of. They had an indoor pool but we didn't use it but it looked inviting. The breakfast was better than average. There was a good selection of foods and a nice breakfast area to eat. We used name your own price on Priceline and got the room for 60 dollars (plus fees and tax). We rebooked this hotel on the return trip home.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lee A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula C, Manager at Fairfield Inn Zanesville, responded to this review, April 7, 2013
Thank you for your wonderful feedback about our hotel, I shared your comments with the team at our daily huddle meeting and they said to make sure sure I thanked you from all of us. Visit often. Sincerely Paula, Asst. General Manager & Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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143 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Philadelphia, Pennsylvania
Level 5 Contributor
88 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed March 1, 2013 via mobile

1st, they were outta knives at the breakfast set up for 3 days. Kinda hard to spread butter or cut a waffle w/o one, i let the know 2 days in a row, there was a supermarket across the street, guess they didnt care, the cleaning girl left no towels wed, thursday i got towels, trash was empty, but the toilet wasent cleaned, (skid mrks) , toothpast still in sink, i stay at hotels about 200 days a year, i used to only stay at mariott hotels,but since holiday inn express came out with a better breakfast, and was cheaper, i search them out, now fairfeild is getting cheaper, i thought i try them again, well this was the last time.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank G C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula C, Manager at Fairfield Inn Zanesville, responded to this review, March 9, 2013
I am sorry about your experience, it was not what we strive to deliver for our guests. I would like to discuss your stay in greater detail. Please call me at the hotel. Sincerely, Paula Cendrowski, Asst. General Manager.
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Travelers are raving about these Zanesville hotels

Champion, Pennsylvania, United States
Level 4 Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 20, 2013

This Marriott property has a great staff who will make sure you are pampered and comfortable throughout your stay. This property is located right off of I-70 and and has very competive rates. Ive been told the property will be renovated in the beginning of 2013 which makes this property an asset to the Zanesville area.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RyanJPankiewicz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula C, Manager at Fairfield Inn Zanesville, responded to this review, January 31, 2013
Thank you for you wonderful comments!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, Delaware
Level 5 Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 5, 2013

Travel to Zanesville for work every couple of months. Staff is courteous and friendly and rooms have always been clean and fresh. B-fast is adequate but nothing special. Its not a super high end place but a good value.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bigmac19808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula C, Manager at Fairfield Inn Zanesville, responded to this review, January 10, 2013
Thank you for your feedback, I will share your thoughts with our team during our morning huddle. We Look forward to your visit next month.
Best Regards,
Paula Cendrowski
Asst. General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbine, New Jersey
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 21, 2012

We'd been driving 8 hrs on our way to the funeral of a friend. When I mentioned the funeral the receptionist offered us a special rate. She immediately offered to put some chocolate chip cookies in to bake and recommended the hot tub. The room was standard with 2 queens, plenty of fresh clean towels and morning coffee. The pool area was clean and essentially ours after 5. Breakfast was included and offered HB eggs, breads, muffins,waffles, fruits, yogurt, cereal and beverages. Nearby one could dine at the Crackerbarrel, Red Lobster , a tavern or fast food. Walmart is also nearby.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
2 Thank judith g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula C, Manager at Fairfield Inn Zanesville, responded to this review, October 24, 2012
Thank you for such nice comments, We are delighted you had such a pleasent experience at the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ruckersville, Virginia
Level 4 Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 11, 2012

Not sure why all the hotels cost so much in this area but I do not think they are worth it. We stayed because of family in area. The room we select on the internet are not as they appear. It did not have pull out sofa bed as shown, only a chair. The breakfast was okay but not well maintained. The coffee was always out and I always had to go to the desk to get assistance. It's an okay hotel, just a little expensive

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula C, Manager at Fairfield Inn Zanesville, responded to this review, October 14, 2012
Thank you for your Feedback, I apoligize that you had to wait for coffee. As a coffee lover myself, I can imagine that having to wait to have it made each day was incovenent. I will ask the breakfest attendents to watch it more closely in the future on our busier days.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
luton
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 16, 2012 via mobile

Despite booking this hotel for an entire softball team and their families one family were told on arrival that no room was available.
Excuses were given that they had a power out. (then why take our booking confirmation? Why not call and explain before we drove 2 .5 hours rather than waiting for our arrival)
The poor girl on the desk was left to fend off three families trying to check in with confirmed reservations! Where was the manager? Gone home knowing there would be a huge problem.
After standing our ground and insisting on speaking to the manager we were offered 2 single rooms on different floors which we had no choice but to accept because all 10 other families for the softball team were there!!
Once in we were fine. The rooms were fine, staff courteous etc
Overall I would say the hotel is fine BUT check they actually have a room available and be prepared to argue!!

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ymtmct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn Zanesville

Property: Fairfield Inn Zanesville
Address: 725 Zane St, Zanesville, OH 43701-3764
Phone Number:
Location: United States > Ohio > Zanesville
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 13 Hotels in Zanesville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Zanesville 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
This 63 room hotel features flat screen TVs with premium channels, luxurious bedding and wireless internet. Relax with a dip in the heated pool and fill up with a complimentary hot breakfast. Group specials available. Staying is believing. ... more   less 
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Also Known As:
Fairfield Zanesville
Zanesville Fairfield Inn
Fairfield Inn Zanesville Ohio

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