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“The reception desk person was extremely accommodating, making a visit for a sad occasion more pleasant”

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Fairfield Inn Zanesville
Ranked #6 of 13 Hotels in Zanesville
Woodbine, New Jersey
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“The reception desk person was extremely accommodating, making a visit for a sad occasion more pleasant”
Reviewed October 21, 2012

We'd been driving 8 hrs on our way to the funeral of a friend. When I mentioned the funeral the receptionist offered us a special rate. She immediately offered to put some chocolate chip cookies in to bake and recommended the hot tub. The room was standard with 2 queens, plenty of fresh clean towels and morning coffee. The pool area was clean and essentially ours after 5. Breakfast was included and offered HB eggs, breads, muffins,waffles, fruits, yogurt, cereal and beverages. Nearby one could dine at the Crackerbarrel, Red Lobster , a tavern or fast food. Walmart is also nearby.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank judith g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula C, Manager at Fairfield Inn Zanesville, responded to this review, October 24, 2012
Thank you for such nice comments, We are delighted you had such a pleasent experience at the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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143 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Ruckersville, Virginia
Level 4 Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 11, 2012

Not sure why all the hotels cost so much in this area but I do not think they are worth it. We stayed because of family in area. The room we select on the internet are not as they appear. It did not have pull out sofa bed as shown, only a chair. The breakfast was okay but not well maintained. The coffee was always out and I always had to go to the desk to get assistance. It's an okay hotel, just a little expensive

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula C, Manager at Fairfield Inn Zanesville, responded to this review, October 14, 2012
Thank you for your Feedback, I apoligize that you had to wait for coffee. As a coffee lover myself, I can imagine that having to wait to have it made each day was incovenent. I will ask the breakfest attendents to watch it more closely in the future on our busier days.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
luton
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 16, 2012 via mobile

Despite booking this hotel for an entire softball team and their families one family were told on arrival that no room was available.
Excuses were given that they had a power out. (then why take our booking confirmation? Why not call and explain before we drove 2 .5 hours rather than waiting for our arrival)
The poor girl on the desk was left to fend off three families trying to check in with confirmed reservations! Where was the manager? Gone home knowing there would be a huge problem.
After standing our ground and insisting on speaking to the manager we were offered 2 single rooms on different floors which we had no choice but to accept because all 10 other families for the softball team were there!!
Once in we were fine. The rooms were fine, staff courteous etc
Overall I would say the hotel is fine BUT check they actually have a room available and be prepared to argue!!

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ymtmct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trussville, Alabama, United States
Level 5 Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 4, 2012

I booked a room through Marriott, got a call in route from the hotel, offering better room. Room was fine, good staff help with local area, and decent breakfast.

  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula C, Manager at Fairfield Inn Zanesville, responded to this review, October 14, 2012
Thank you for your wonderful feedback of our hotel!
Paula, Asst. General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, VA
Level 6 Contributor
173 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed June 12, 2012

I find Fairfields generally underwhelming, but for the $77 government rate I gave this place a try.

As usual, I had a big room and a nice bed. But the "hot" breakfast was the standard horrible microwave sandwiches (hey, how about a microwave breakfast burrito?).

But this place was a bit under parr even for a Fairfield. I know enough about Fairfields to only take a room on the top floor, and in this case I was happy that I did as I think I actually heard the floor creak a few times. And the towels? Tiny and see-through.

What really bugged me though was the 32" HD TV with analog channels. Hey Marriott - quit being so cheap as to not pay for HD service!

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fcfrag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smithtown, New York
Level 5 Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed June 7, 2012

Due to the natural gas boom there were next to no rooms available in the area. Another hotel told me that the Fairfield might have availability so I drove over. Was greeted by a very friendly and helpful desk clerk. She let me know that one of the regulars went home for the week and that she had a free room. Ended up in an accesible king at a decent rate. Room was clean and eventhough right next to the pool did not smell of chlorine. Overall stay was very nice.

Stayed May 2012, traveled on business
Helpful?
Thank DRAncient
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula C, Manager at Fairfield Inn Zanesville, responded to this review, October 14, 2012
It's my staff, They love what they do. Each staff member cares for each guest like they are visiting them personally. Thank you for your feedback.
Paula, Asst. General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milford, CT
Level 6 Contributor
173 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed May 15, 2012

Comfortable lounge to await a visitor. Helpful staff at breakfast. Near restaurant choices.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelwaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn Zanesville

Property: Fairfield Inn Zanesville
Address: 725 Zane St, Zanesville, OH 43701-3764
Phone Number:
Location: United States > Ohio > Zanesville
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 13 Hotels in Zanesville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Zanesville 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
This 63 room hotel features flat screen TVs with premium channels, luxurious bedding and wireless internet. Relax with a dip in the heated pool and fill up with a complimentary hot breakfast. Group specials available. Staying is believing. ... more   less 
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Also Known As:
Fairfield Zanesville
Zanesville Fairfield Inn
Fairfield Inn Zanesville Ohio

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