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Quality Inn
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Reviews (216)
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A TripAdvisor Member
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Reviewed January 3, 2014

Water in our room had been turned off resulting in a non-flushing toilet upon check-in. Clerk came to room and turned the water back on. As we suspected, it had been turned off by hotel staff because the toilet was running non-stop. We were moved to a new room. Our adjoining room of other family members also had a toilet that ran and did not always flush properly. Despite having a non-smoking room, our rooms and hallway smelled like cigarette smoke. As a note, the room we were moved to had been recently remodeled and in much better condition than the first room we were assigned.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Best Western
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2014

We stayed at this Best Western while on a trip heading East from Chicago. Great location; right off the highway. Located by a ton of casual, family-friendly restaurants. We were traveling with our 1 year old and 2.5 year old. We had a non-smoking, 2 queen bed room. Very clean. Reception staff were nice. Definitely recommend especially for families traveling with pets.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Best Western
Thank tar419
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2014

We showed up after midnight after driving for 8 hours in traffic and sick kids. The clerk found me two adjacent rooms for our family of 5 and welcomed our small dog. The restaurant was still open and I was able to get a bottle of wine to take to the room. But only after the bar tender insisted I try different types. Bathrooms are tiny, breakfast is so so - but it was what we needed when we needed and the kind people and flexibility was outstanding.

  • Stayed: December 2013, traveled with family
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Thank MCWC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2013

Don't be deceived by the Best Western name and room rates. This is run like a cheap motel. There are other decent hotels at this exit. Our room hasn't been updated in decades. Furniture looked old, stained sink and bath tub. Old linen and bed sheets and the bed was too low and uncomfortable. There were stains in the ceiling and the room and carpet was smelly. Water trickled in the faucet and shower. Breakfast was pretty bad and there was no attendant seen around.
I have stayed in other Best Western hotels which were really nice. This franchise will really tarnish the Best Western name.

  • Stayed: December 2013, traveled with family
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Thank joe f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2013

Rooms are clean. You may find a hair here or there in the bathroom that wasn't cleaned up. There was no water pressure in the showers and at times the water didn't hot enough, but everything else seemed to work fine. This hotel's asset is their staff. Caitlin is their best asset. Very friendly when you arrive and makes you feel welcome!

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Best Western
1  Thank Tracy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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