This is the first time we've stayed at a Holiday Inn Express, and I know this is a new location, but here's the deal...
We were eating breakfast in their breakfast area and on of the employees was hand waxing the legs on the chairs... now THAT, my friends, IS ATTENTION TO DETAIL.
And when you see someone hand waxing the chairs, you simply know that the rest of the hotel is going to be run with the same concern for care. And it showed everywhere: the helpful front desk staff and the breakfast crew... all happy, smiling, and willing to simply make the guest helpful and happy.
As a previous reviewer said, there are plenty of restaurant options near by (the mexican restaurant across the street was okay but no great shakes). It is easy on and easy off to the interstate, an by truck stops with low gas prices.
A lot mid-tier hotels could learn from this staff and this property.
- Official Description (provided by the hotel):
- This newly built AWARD WINNING Holiday Inn Express & Suites is located a few miles west of Youngstown off I-80 in Austintown, Ohio. Only minutes from downtown Youngstown, you'll spend less time in traffic and more time doing what you came to do. Contemporary hospitality and our friendly staff are eagerly awaiting your visit. ... more less
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- Also Known As:
- Holiday Inn Express Youngstown West Niles i-80 Hotel Austintown
- Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area Ohio