I went there to look at furniture as they are one of two dealers for a brand I was interested in within an hour of my home. I called the day prior and was told they sell the furniture at a rate that is either 35% or 45% of MSRP and they also had a sale going with an additional 10% off. When I arrived I was treated by a designer that really didn't seem interested in helping me. When I told her what I was looking for, she worked up a price for a sofa. I was a little shocked that the price was over $200 more than the other dealer of the exact same furniture than her sale price. I politely explained to her that it was a bit more than the other dealer, she arrogantly said "I a a professional interior designer and I don't have to justify my price to anyone!" I was a little taken aback by her attitude and honestly did not know what to say. She was obviously not interested in helping me from the beginning and after her comment she obviously did not care about me as a customer. I took the quote she gave me and politely left the building after trying to find my way out of maze she led me through. She did not even offer to walk me out or explain to me how to leave the building. Horrible experience and she let a possible $5000 sale for a sofa and loveseat walk out the door without even trying to be somewhat customer friendly.
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