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“3 am garbage truck” 3 of 5 bubbles
Review of Hampton Inn Wooster

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Hampton Inn Wooster
Ranked #1 of 8 Hotels in Wooster
Certificate of Excellence
Mason, United States
1 review
“3 am garbage truck”
3 of 5 bubbles Reviewed May 29, 2013

The room quality was overshadowed by being awoken at 3 am by the garbage truck dumping the dumpster. Wouldn't you think a hotel where people are paying to sleep would prevent this from occuring. The room was fine and the security was good.

  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Ken B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda E, Assistant General Manager at Hampton Inn Wooster, responded to this review, June 4, 2013
Dear Ken B,

I do apologize for the noisy garbage truck; they are not suppose to come until after 7 am. I will take that up with our garbage company. We understand that a good night’s sleep is much needed when participating in a writting competition. Guest feed back is very important to us and we value all comments made.

Thank you for taking the time to fill out our survey.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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325 reviews from our community

Traveler rating
    191
    96
    30
    6
    2
See reviews for
146
62
11
76
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Texas
Level Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed May 29, 2013

This property shows someone at Hilton still knows what they're doing. The ambiance is amazing. The beds are wonderfully inviting, The breakfast is delightful and in a superb seating are. It was homey, yet tasteful and luxurious. I don't think I could say enough good things about this place. We had the best in every category here. Simply amazing.

Room Tip: I don't know if there IS a bad room, but we certainly did not have one.
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hansfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer S, General Manager at Hampton Inn Wooster, responded to this review, June 29, 2013
Dear Sarah H,

WOW! Thanks for the wonderful review about the Hampton Inn Wooster. The breakfast and seating areas were just remodel last May. Glad to hear you like it. I will be sure to pass on your fabulous words about the property to the entire staff.

Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lilburn, United States
1 review
4 of 5 bubbles Reviewed May 27, 2013

Last minute business trip, got a room for the first two nights - had to go to another hotel for one night...thirty minutes away. Returned, found out there was no laundry....had to go to laundromat 3 miles away

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Noel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed May 20, 2013

The hotel was OK for myself, but the rooms were in need up updating, such as the carpet which was old and hard. Do not recommend a room by the exits, as you can hear everyone coming and going. In addition, you can hear the conversations in the adjoining rooms. I am not sure if this was an old Hampton Inn that was dressed up, but it did lack the "new" feeling that other Hampton Inn properties have.

  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank pman74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer S, General Manager at Hampton Inn Wooster, responded to this review, May 22, 2013
Thank you for taking the time to let us know about your recent experience at our hotel. We at take a great deal of pride in meeting our customer’s expectations and are disappointed anytime we fall short of that goal. Your input and concerns are appreciated.

Again, thank you for taking the time to bring this matter to our attention. We value your business and will continue to work hard to exceed your expectations.

Thank you,

Jennifer Skelton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 15, 2013

My stay at the Hampton was made excellent by an early check-in and fantastic breakfast. The staff was very friendly and accomadating. There are restaurants within walking distance which also added to the experience of this hotel. Highly recommend this hotel.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Level Contributor
81 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 bubbles Reviewed April 27, 2013

This Hampton Inn is an excellent choice when visiting the College of Wooster or exploring Amish countryside, particularly charming Holmes County. Carley, the front desk clerk, was incredibly helpful with maps and relevant area travel brochures, and always friendly in addressing follow-up questions. The rooms were comfortable, and while the fitness center was small, the machines were nice quality and well-maintained. The hot breakfast was a step above many hotels' free breakfasts, as their egg scramble with steak and veggies, along with tortillas to create a breakfast wrap, were really quite tasty! They had a nice array of fruit, yogurt, oatmeal with fixings, etc., as well. Definitely would stay here again if we return to the area. Our AAA rate provided a very good value, as well.

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MNnortherner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer S, General Manager at Hampton Inn Wooster, responded to this review, May 4, 2013
Dear MNortherner,

Thank you for taking the time to write such a wonderful review. Guest feedback is extremely important. I'm so glad Carley was helpful with answering your questions and was able to guide you around Wooster and Amish country.
I'm happy to hear you had a great breakfast, since it is the most important meal of the day. We do offer AAA and other discounts for travelers.
Thanks again and I hope you will return in the summer months for more Amish Country fun.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McKean, Pa, United States
1 review
5 of 5 bubbles Reviewed April 25, 2013

Very nice accommodations, courteous helpful staff, an easy drive to Amish attractions, antiques, and history. Close to stores, restaurants, and services of all kinds. Easy access from Akron-Canton airport, Cleveland, Columbus, Toledo, Erie (Pa) and Pittsburgh driving. We were very satisfied; an enjoyable long weekend.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Tom P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jskelton, General Manager at Hampton Inn Wooster, responded to this review, April 26, 2013
Tom P,

Thanks for taking the time to write a reveiw. Guest feedback is extremely is important to me and my staff. We do a have terrific location for guest visiting Amish country. Thanks again for your kind words regarding our courteous staff. Hope you can visit us again for another long weekend.

Jennifer Skelton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Wooster

Property: Hampton Inn Wooster
Address: 4253 Burbank Road, Wooster, OH 44691
Phone Number:
Location: United States > Ohio > Wooster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Wooster
#3 Business Hotel in Wooster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Wooster 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Ideally located in Wooster’s business district with numerous restaurants, shopping and entertainment options within walking distance. Hotel offers 63 spacious king or double queen bedded rooms, Free On the House™ Hot Breakfast daily, indoor heated pool, fitness room, free local phone calls and continuous complimentary beverage service in the lobby. Hampton 100% Satisfaction Guarantee. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton Hotels Direct, Booking.com, Orbitz and Priceline so you can book your Hampton Inn Wooster reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Wooster Hotel Wooster
Wooster Hampton Inn
Hampton Inn Wooster Ohio

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