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“Comfy Stay ~ Extremely Nice Staff”

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Holiday Inn Express Wilmington
Ranked #3 of 5 Hotels in Wilmington
Fairhope, Alabama
Level 5 Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Comfy Stay ~ Extremely Nice Staff”
Reviewed May 27, 2014

Having hundreds of nights stays under my belt for Holiday Inn properties, I must say this property does a great job! Very nice staff, clean public areas and the breakfast was comparable to Holiday Inn standard.

Across the street is a Dollar General and an Aldi Grocery store. Several restaurants such as Frischs', Gold Star and several others within a few miles.

A nice quiet location and I would stay again! Only negative I could say was the hotel seemed a little aged with the AC and that type of thing but everything worked fine...

Room Tip: Quieter rooms face the Hampton Inn at the end of the street.
See more room tips
  • Stayed May 2014, traveled with family
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Helpful?
1 Thank Honestperspective
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patty M, Director of Sales at Holiday Inn Express Wilmington, responded to this review, May 30, 2014
Dear Honestper,

I want to thank you for staying with us at the Holiday Inn Express, Wilmington, OH. It is so nice when our guests notice all the hard work that our staff put into our hotel. We want all of our guest to have a memorable stay.

I am glad to tell you that we are doing some upgrade this summer. We are very excited about all of them. We hope that you will return to the hotel so we can show them off to you.

Thank you for taking the time to give us your thoughts.

Sincerely,
Patty Mack
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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71 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
South Point, Ohio
Level 3 Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 23, 2014

Once more on the road for work. Found this place by accident, GPS confused this hotel for the Holiday Inn across town. The staff gave our crew a discount on the rooms. The rooms themselves were clean and comfortable. And, best of all from my perspective, they still offer smoking rooms. While I understand non-smokers whining about it, the growing discrimination against we who smoke is becoming aggravating. We have rights, too, and I feel it's better to allow us to smoke in the privacy of what is basically our domicile for the duration of our stay, rather than in public, in front of the doors, where I am constantly barraged with complaints. This is a big plus in my book.

  • Stayed March 2014, traveled on business
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Helpful?
2 Thank Don S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patty M, Director of Sales at Holiday Inn Express Wilmington, responded to this review, May 30, 2014
Dear Don S.,
We are so happy that you were directed to our Holiday Inn Express in Wilmington, OH. I think I love your GPS. Our staff works very hard to make sure that our guests are having a great experience when they stay at our hotel. I will share with them your very kind words.

The next time you are in our area, let your GPS be your guide again...straight to our hotel.

We look forward to having you stay with us again.

Sincerely,
Patty Mack
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sidney
Level 5 Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 12, 2014

Great place to stay. Utilized pool and small exercise room during our stay. Front desk staff was phenomenal! I asked if they happened to have nail polish remover, instead of directing me across the strew to the Dollar General store, she let me use hers.

  • Stayed February 2014
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Helpful?
1 Thank Heather S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, OH
Level 5 Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed March 11, 2014

Stayed at this hotel before a very early morning soccer game nearby. Clean quiet room, good pillows, bathroom was spotless. The beds are a bit hard for our taste. Lots of outlets for mobile chargers! Staff was great, and the free breakfast was ready early when we needed it. Only tiny complaint was that the room refrigerator's compressor was rattling, so we ended up unplugging it. Overall a very good experience for an inexpensive room.

  • Stayed March 2014, traveled with family
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Helpful?
2 Thank CleveGirl33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coeur d'Alene, Idaho
Level 3 Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 4, 2013

This is by far one of the nicest Holiday Inn's I have ever stayed at. The room was wonderful and clean, the pillows fabulous. They had two different types of pillows to choose from, firm or soft. I LOVED it! The breakfast was pretty good too, though fairly average for a free buffet.

The only problem we had was that our door didn't latch all the way when it closed. I found this out and all we had to do was pull the door to latch it so I figured I would tell them about it when we left. Unfortunately, my husband didn't hear me tell him that he had to pull it closed and when he came in for the night, he didn't do it. About 6am, someone came into our room, turned on the light, realized he was in the wrong place and left.

I write these details because I was SO impressed with the response the hotel gave when I told them about it. We had used points for the room that night and they felt so bad about it that they refunded ALL of our points for the night so we literally got our stay free. Thank you Holiday Inn!

  • Stayed October 2013, traveled with family
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Helpful?
2 Thank AMother0f2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Center Ossipee, New Hampshire
Level 5 Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 1, 2013

No frills but offering a clean room and minimum noise from outside the room. We were on the second floor and only heard the door across the hall close. No noise from above or below. Reasonable rate for area and it was nice to have a Kroger's and other stores nearby. The Hampton Inn is next store as well. The only reason I did not give it four stars was because I save those for the super special hotels. I would return to Room 222..

  • Stayed October 2013, traveled on business
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Helpful?
2 Thank Lo W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level 6 Contributor
404 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 407 helpful votes
Reviewed September 27, 2013

We were visiting Kings Island amusement park and heading back to Pittsburgh the next day, so it was convenient and less expensive than hotels near the park.

The staff was super friendly and nice. They even let my kids swim in the hotel pool for a few minutes past the normal closing time.

Room was clean and smelled fresh. Beds were very comfortable.

The staff did a good job of keeping the breakfast fresh.

Well recommended as a nice hotel in between two big cities.

  • Stayed August 2013, traveled with family
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Helpful?
2 Thank copperdragon66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Wilmington

Property: Holiday Inn Express Wilmington
Address: 155 Holiday Dr, Wilmington, OH 45177-8763
Phone Number:
Location: United States > Ohio > Wilmington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 5 Hotels in Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Wilmington 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Wilmington, your "home away from home!" Holiday Inn Express is conveniently located close to downtown Wilmington, Roberts Convention Centre, Robert's Arena, Wilmington College, and the ILN Airpark. Our complimentary shuttle is available to take you to Ferno Washington, Alkermies, Emsar Ahresty, Clinton Memorial Hospital, or any other local business in town between the hours of 8am and 4pm. While visiting Wilmington, Ohio, relax in one of our 75 newly renovated guest rooms featuring a 32" remote control LCD TV w/HBO. Upgrade your stay to a spacious suite room which includes a microwave & refrigerator, whirlpool tub or Jacuzzi. Enjoy our complimentary Smart Start Hot breakfast bar each morning, featuring melt in your mouth Cinnamon Rolls, fresh pancakes, and variety of other hot and cold foods. For your convenience, we also offer an indoor heated swimming pool and hot tub. Stay in shape by using our updated fitness center open daily 24 hours. ... more   less 
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Also Known As:
Holiday Inn Express Wilmington Hotel Wilmington
Holiday Inn Wilmington
Wilmington Holiday Inn
Holiday Inn Express Wilmington Ohio

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