Motel is well landscaped with tidy grounds, very clean room. Liked the small fridge, microwave and safe in the room. The A/C was not very effective. By 5:30 PM on our third night, the room had not been made up. We called and a housekeeper came and handed us clean towels. We had to tell her to come inside and take away the old ones and emply the trash cans. The morning of our check-out, the toilet wouldn't fill after flushing, so we had to fill the tank using tub water and the ice bucket. The quality of the soap is so poor -- POW camps may have better -- that we bought a bar just so we'd actually get some lather.
We took great care to ensure we would have a handicapped accessible room, talking both with online agent and the motel itself. We did not get an accessible room, meaning great inconvenience & safety issues for us. The front desk clerk said they have no direct control over this.The staff gave us a folding plastic chair for the tub - nice - but it really was a hazard. We needed grab bars, etc.
This hotel is close only to a Burger King and a C-store. It's 5 miles down the highway from any decent place to eat breakfast and about 10 minutes from downtown Willoughby. I recommend this hotel for able-bodied people who need just a night's stay.
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- Also Known As:
- Red Roof Inn Willoughby Hotel Willoughby
- Willoughby Red Roof Inn
- Red Roof Inn Cleveland East - Willoughby Ohio