Had a very brief overnight stay at this hotel as a stopping point for a long road trip. Checked in late at night and parked way in the back due to a full parking lot. Luckily there was a card key access door which allowed entry a bit easier with additional luggage to be carried up through the stairs. Disappointed there was not a mini-fridge in the room as that's usually a convenience feature most other hotels have. Had a few items that would have benefited from having even a mini-fridge.
Next day (Saturday) encountered a long wait at the breakfast line in mid-morning. Many breakfast items were missing from the serving station, therefore had to wait 5-10 minutes before they get re-stocked by a single, overworked employee. Suggest management assign additional help of at least 2 others in the future to avoid bottle neck..
- Official Description (provided by the hotel):
- Newly Renovated Hampton Inn Cleveland - Westlake is conveniently located off I-90, just minutes from Downtown Cleveland, Cleveland Hopkins Airport and about 35 minutes from Cedar Point. We are within walking distance to Crocker Park and about 2 miles from Lake Erie beaches. We guarantee your satisfaction, 100%! Hampton Inn...we love having you here! ... more less
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- Also Known As:
- Hampton Inn Cleveland Westlake Hotel Westlake
- Hampton Inn Westlake
- Westlake Hampton Inn
- Hampton Inn Cleveland Westlake Ohio