We had our power go out during Sandy, and I went with my parents to get warm at the Hampton Inn. We had about three nights there, and I was really impressed. Not only was everything inviting (the lobby is comfortable, the coffee is always hot) but it was also clean and nicely kept. I thought it was nicely decorated and even liked the duvet so much I might buy one online.
Everything worked. It was quiet. It was clean. And they kept it clean every day for us. It was a huge relief to have everything taken care of while we were stressing about everything at home. I was even worried about not having my laptop accessory for my lap, and was pleasantly surprised that they provided one in the room.
What really sets this place apart is the people working there. The housekeepers were all always friendly and nice - but I sadly didn't catch their names. The two young women at the front desk that helped us so much were named Samantha and Arnita. They didn't just do their job, they seemed to always go the extra mile and made us all feel like VIP guests.
I also want to say that the Hampton Inn has a great complimentary breakfast, which the Holiday Inn does not offer. They even let you have hot waffles.
The only thing we didn't love was that the room kept getting overheated when we had the heat on just 60 degrees. But this is common in hotels, I think. Luckily the windows do open, and we kept it from getting too muggy.
I would definitely recommend this place.
- Official Description (provided by the hotel):
- Newly Renovated Hampton Inn Cleveland - Westlake is conveniently located off I-90, just minutes from Downtown Cleveland, Cleveland Hopkins Airport and about 35 minutes from Cedar Point. We are within walking distance to Crocker Park and about 2 miles from Lake Erie beaches. We guarantee your satisfaction, 100%! Hampton Inn...we love having you here! ... more less
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- Also Known As:
- Hampton Inn Cleveland Westlake Hotel Westlake
- Hampton Inn Westlake
- Westlake Hampton Inn
- Hampton Inn Cleveland Westlake Ohio