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“Nice hotel close to Crocker Park” 4 of 5 bubbles
Review of Hampton Inn Cleveland Westlake

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Hampton Inn Cleveland Westlake
Ranked #2 of 11 Hotels in Westlake
Certificate of Excellence
Dublin, Ireland
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Nice hotel close to Crocker Park”
4 of 5 bubbles Reviewed June 27, 2012

This was our second Hampton Inn on this current trip. This hotel appeared to be an older renovated hotel, but to a high standard and very welcoming. There seemed to be a lot of business people staying, and indeed it was booked out solid for the duration of our stay (5 days). The fitness centre was small, but adequate - shame there was no pool. Bed was huge, and fairly comfortable - there was a big dip in the middle, and linens were changed every day. Breakfast was varied and plentiful, and I have to mention the cheery breakfast lady for whom nothing was too much trouble. The staff were genuinely friendly and helpful, and based on that alone I would consider staying in a Hampton Inn again. My usual gripe is that there is no bar/eaterie on the premises, but there was no problem with having a get-together with our friends in the seating area. It is close to Crocker Park which is a fabulous shopping/restaurant area which we thoroughly enjoyed.

Room Tip: The hotel is built on an incline, so make sure you are on floor three or above to avoid noise from r...
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  • Stayed June 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravelOrUs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hampton Inn Cleveland Westlake, responded to this review, July 5, 2012
Thank you for taking the time to share your comments regarding your stay with us. Our hotel just went through a complete guest room renovation at the end of last summer and the rooms look fantastic. Our hotel has a lot of business travel Monday through Friday, so if you plan to stay during these days of week, plan to book early as we do fill up quickly. In addition to our fitness center, we also offer passes to Urban Active Fitness Center which is located in Crocker Park. I will be sure to pass along the wonderful comments regarding our staff as they truly deserve them. Thank you again!
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507 reviews from our community

Traveler rating
    270
    161
    56
    14
    6
See reviews for
178
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Kirkland, Washington
1 review
5 of 5 bubbles Reviewed June 18, 2012

Hotel is clean, has a nice breakfast and a very friendly staff. We were stuck in an awful Holiday Inn across the highway, and needed to find a good place quickly. The front desk attendant managed to get us an early check-in even though she had most of the rooms checking out that day. Really appreciated her extra efforts. Highly recommend this hotel to anyone traveling to this area.

  • Stayed June 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hampton Inn Cleveland Westlake, responded to this review, July 5, 2012
Thank you so much for recommending our hotel to others. Our team stays dedicated to providing the quality and value that Hampton Inns are known for. We have the best team from front desk, breakfast, housekeeping, and maintenance, as I am proud to work with them. Thank you again for your kind comments and we look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed June 17, 2012

We stayed at this hotel for 2 nights in June 2012. We were in Cleveland to visit my wife's grandfather at a nearby assisted living facility. We enjoyed our stay at this Hampton Inn. My wife and I were traveling with our 3 year old and 11 month old. We chose a room with a king-size bed and a convertible sofa bed. With the sofa converted into a bed and a pack and play in our room (which was provided by the hotel), there was little room to move around. The rooms are a little on the small size. The hotel graciously provided us with a room at the end of a hall (room 330). If you are traveling with small children, I would definitely ask to be placed at the end of a hall. I would imagine that those rooms near the elevators could be noisy. There were 2 wedding parties at this hotel during our stay so the hotel was busy. The thing we liked best about this hotel was the free breakfast. Sometimes these free breakfasts include coffee and a danish but this was not the case at this Hampton Inn. We had a choice of fruit, cereal, oatmeal, pancakes, eggs, sausage, waffles, pastries, bagels and muffins. It was SO EASY for us to walk downstairs with our 2 kids in the mornings for breakfast rather than load up in the car and try to find a place to eat. There was one very nice woman who worked VERY hard to keep the food replenished - she really deserves a raise as she was constantly on the go! The other thing we really liked about this hotel is it's proximity to Crocker Park. Crocker Park is basically across the street from the hotel. There are many restaurants and shops and we enjoyed getting ice cream at Yoforia. Also, please note that this hotel does not have a pool but if you have small children and you are visiting during the summer months, you should try the Splash Pads at Crocker Park. My 3 year old loved it! Overall, this was a good hotel with a great free breakfast at a great location! One thing to note, when I called to make the reservation I was informed that there would be a $30 price difference between our Thurs. & Fri. night stay. I really don't understand how hotels do this since we are staying in the exact same room both nights. It would seem that they would honor the lower rate for each night when guests are staying multiple nights. Ultimately, this did not impact us as we inquired and this hotel offered a discounted rate to family members of residents at the long-term care facility where my wife's grandfather lives. We appreciated VERY MUCH the discount that was offered!

  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SBGidd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hampton Inn Cleveland Westlake, responded to this review, July 5, 2012
Thank you for choosing to stay at the Hampton Inn Westlake. Our complimentary breakfast has a variety of items to choose from and Chrissy, our breakfast attendant does a great job of keeping it stocked. To answer your questions about the rates: we have lower rates on weekends as there is less demand on weekends with the exception of any special events in the area. We are very happy that you enjoyed your stay and we hope to see you again!
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Boston, Massachusetts
Level Contributor
350 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 bubbles Reviewed June 2, 2012

this hotel is off rt 90 but the neighborhood and wooded grounds makes it feel very homey…..4 piece fitness room is a plus….staff is hilton perfect pleasant and helpful….nice overnight stay.

Room Tip: ask for a room on the east side as the west side is highway noisy..learned the hard way...
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  • Stayed June 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gypsy1102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett S, General Manager at Hampton Inn Cleveland Westlake, responded to this review, June 4, 2012
Thank you so much for the great scores. Our location is unique as we have so much to do within walking distance, yet we are tucked away in a beautiful location. I’ll be sure to share your comments with our staff as we truly love what we do. Thank you again; your comments put smiles on our faces because we were able to put a smile on yours!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, TN
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed May 24, 2012

We have family in Elyria, Ohio, near Cleveland. We love Hampton Inn...so this is a win win for us. We have stayed here twice and enjoyed it both times. It's clean, friendly and comfortable.
The breakfast is the normal Hampton Inn breakfast, and it has always been well stocked and very clean. I would definately stay there again!

Room Tip: Both rooms we have stayed in were quiet. The Hampton Inn bedding is always soooooooooo comfortable...
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  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sequoia311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett S, General Manager at Hampton Inn Cleveland Westlake, responded to this review, May 25, 2012
Thank you very much for staying with us and leaving great feedback. We are very proud that you continue to stay with us and enjoy it each time. We have a great staff dedicated to doing their best and helping our team provide a clean, comfortable, and courteous experience for every guest. We look forward to welcoming you again on your next family visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed May 21, 2012

The Hampton Inn Westlake is conveniently located near the mall, movie theater and plenty of restaurants. The room was very clean and the bed super comfortable. The only complaint I had was there was a lot of light in the room at night. I will probably be making a few more trips to the area, and I will definitely stay here again.

  • Stayed May 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank buckigrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett S, Manager at Hampton Inn Cleveland Westlake, responded to this review, May 25, 2012
Thank you for the positive comments regarding our hotel. Being located within walking distance to Crocker Park is a great feature for our guests! To adjust the amount of light, our guest rooms are equipped with blackout drapes, adjustable illuminated alarm clock radios, and wall mounted hair dryers with night lights which may also be turned off. Thank you again and we hope to see you during your next trip to Westlake!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, OH
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed May 3, 2012

The Hampton Inn in Westlake is a wonderful place to stay as the go out of their way to make your stay as enjoyable as possible. Warm cookies await you as you arrive to check in, the rooms are extremely clean and newly remodeled and an amazing warm breakfast is provided each morning. The free wifi and gym is helpful as well. The staff members cannot be more friendly so if you're coming to the west side of Cleveland, this is a great hotel choice.

  • Stayed May 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Baygirl86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett S, General Manager at Hampton Inn Cleveland Westlake, responded to this review, May 5, 2012
Thank you so much for the excellent review. Chrissy and Dawn do an outstanding job preparing breakfast each morning. Whether you are traveling for business or leisure, we want each and every guest to feel like the Hampton Inn Westlake is your home away from home. Thank you again, we love having you here!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Cleveland Westlake

Property: Hampton Inn Cleveland Westlake
Address: 29690 Detroit Road, Westlake, OH 44145
Phone Number:
Location: United States > Ohio > Westlake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Westlake
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Cleveland Westlake 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Newly Renovated Hampton Inn Cleveland - Westlake is conveniently located off I-90, just minutes from Downtown Cleveland, Cleveland Hopkins Airport and about 35 minutes from Cedar Point. We are within walking distance to Crocker Park and about 2 miles from Lake Erie beaches. We guarantee your satisfaction, 100%! Hampton Inn...we love having you here! ... more   less 
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Also Known As:
Hampton Inn Cleveland Westlake Hotel Westlake
Hampton Inn Westlake
Westlake Hampton Inn
Hampton Inn Cleveland Westlake Ohio

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