Overall my stay was very good with a few glitches. The check in and reservations were great. The room looked good at first impression, but then we opened the oven and found it FILTHY-no cooking in that for me. We also found someone else's clothing sticking out from under the corner of the bed-we started getting a little worried about our hotel choice. Opened up the nightstand drawer-eeks who knows what was left inside! Also found used bags and other items in the chest of drawers, I guess housekeeping is only superficial. After our return from breakfast at 10:30 am we found out we were already locked out of our room. (Check out is 11:00 am) When we went to the front desk we were rudely told "well check out time is 11:00-when do you plan on leaving?"
If it weren't for the great price and convenient location-I might think think twice about recommending think twice about recommending this place.
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- Also Known As:
- Extended Stay Westlake
- Westlake Extended Stay
- Extended Stay America - Cleveland - Westlake Ohio