Had to go to Cleveland on a Medical Emergency and picked the Extended Stay because I didn't know how long I'd be there.
To be brief... Screwed up reservation process, Rude / inneficient clerk at check in, dirty room, scummy bathroom, nonworking coffee pot and rickety construction caused the ceiling to shake just from a the guest upstairs walking in their stocking feet.
I could not get out of there fast enough - we switched Hotels immediately. Go see Gia and her excellent team at the Hampton Inn down the street. They were incredibly nice and professional and worked closely with us to accomodate crazy room reservations with family coming in and out for the hospice and funeral.
The Hampton was re-doing thier lobby while we were there, and I'd gladly take the jackhammers at the Hampton to the "flop-house" atmosphere of the "Extended Stay" any time!
- Official Description (provided by the hotel):
- Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more less
- Reservation Options:
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- Also Known As:
- Extended Stay Westlake
- Westlake Extended Stay
- Extended Stay America - Cleveland - Westlake Ohio