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“Clean, convenient and comfortable”

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Fairfield Inn & Suites Columbus Polaris
Ranked #1 of 4 Hotels in Westerville
Los Angeles, CA
Level 5 Contributor
86 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Clean, convenient and comfortable”
Reviewed July 20, 2014

This hotel is conveniently located to shopping, restaurants and major freeways. The hotel is clean and includes a hot breakfast. It's also an entirely non-smoking property (I was surprised to learn that not all of the hotels in the area are!).

  • Stayed July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank fillmytanks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carly P, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review, July 22, 2014
Hello Fillmytanks,

Thank you for taking the time to write a review for our hotel. Polaris is the perfect location for a getaway and I hope you were able to take advantage of the great shopping and awesome restaurants close to our hotel while you were visiting. We always want to provide our guests with a room that's clean, fresh and reflects the highest quality standards and I am very pleased to hear that your room reflected that. Marriott adopted a Smoke Free Enviroment for every hotel across the country and we are happy to provide that to all of our guests, every day. If you find yourself back in Columbus, Ohio in the future, we hope to have you visit our property again.

Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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178 reviews from our community

Traveler rating
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    61
    25
    6
    7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 11, 2014 via mobile

We were on a little mini vacation and stayed at the Fairfield Inn. Check in was a little slow as there were many people needing service of some kind and only one person working. Our room was very clean and provided a nice, comfortable place to stay. The pool was a little cool for my little ones, but it could have been because of the two electric power surges that happened earlier in the day, which was addressed right away by staff. We did not take advantage of the breakfast. There were plenty of places to shop and eat within a 5 mile radius of the hotel as well.

Stayed July 2014, traveled with family
Helpful?
Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Illinois
Level 6 Contributor
184 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed July 8, 2014

We stayed overnight for one night. Were traveling to see friends. The room was very clean and nice. We were upgraded to a nicer room with Marriott points. The breakfast in the morning was a normal buffet breakfast with scrambled eggs, boiled eggs, lots of cereal choices, muffins, yogurts, etc. Was nice to have though instead of eating out. I would stay again when in the area.

  • Stayed July 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank eyenurse2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carly P, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review, July 16, 2014
Hello Eyenurse2,

Thank you for taking the time to give us feedback about our hotel. We strive to provide you with a room that is clean and fresh and I am happy to hear that your room reflected that. Upgrades are one way for us to say "thank you" for being a valued Marriott Rewards member and I am glad we were able to do that for you. We look forward to having you with us during your next visit to Columbus and I am thrilled that we were able to provide you with service that has made you want to return.

Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wauseon, Ohio
Level 6 Contributor
148 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed June 30, 2014

We were in Columbus for the state Special Olympics games and tried a new Marriott property for us in Columbus. We had a hassle-free check-in and were upgraded to a small king suite which was very nice. The breakfasts have been improved here and they are equally as good as those at a Residence Inn. Olga was the breakfast helper and she did a wonderful job. Eggs, sausage, waffles, fresh fruit, yogurt .... the usual items you get with a good Marriott breakfast. Our room was very clean and we absolutely love the Marriott bedding and pillows. The Polaris location is just off I-71 and close to Costco and the Cabela's store. There are a ton of restaurants in the area ... and we are especially fond of the Jason's Deli at the west end of the Polaris shopping complex. This will be a new "go to" place for us since the entire staff was so nice and friendly.

Room Tip: king suites are very nice .... handicapped rooms are available.
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trainfan56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carly P, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review, July 5, 2014
Dear TrainFan56,

Thank you very much for taking the time to review our hotel and for all of the positive feedback concerning our amenties and staff. We are thrilled that you had a great experience with us and that we were able to meet and exceed your expectations. The kind words concerning Olga, our breakfast attendant, are welcomed with sincere gratitude and we will be sure to share your comments with her. We are very fortunate to have a staff that truly cares about our guests and their experience while staying with us. We hope you had a great time attending the Special Olympics and we look forward to having you with us again during your next visit to Columbus. Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evansville, Indiana
Level 5 Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 17, 2014

Nothing good to say, nothing bad to say. A very average hotel and good for an overnight stay, along the way to somewhere else. Parking seemed to be at a premium - didn't appear to be enough available spots.

  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carly P, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review, June 19, 2014
Dear Rick W.,
Thank you for taking the time to review your stay at our hotel! While we are very pleased that you found nothing bad about our hotel, we are sorry that we did not exceed your expectations, in turn giving you something good to say about our hotel. We are happy that you found the hotel did accomodate your needs as a good place to stay along your travels, but want apologize for the challenge you faced concerning available parking spots. We hope the next time you find yourself in Columbus that you do decide to stay with us again and give us the opportunity to WOW you!
Thank you again for your response and have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Haven, Connecticut
Level 3 Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 27, 2014

We had a great weekend stay at the Fairfield Inn Polaris. The room was a good size, clean and comfortable. Close to the airport, the mall and lots of restaurants. We enjoyed the breakfast in the morning. Problem free check in and check out. I would certainly stay here again.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JonB72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erie, Pennsylvania
Level 6 Contributor
128 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed May 16, 2014

This Fairfield Inn rivals some of Marriott's Residence Inns in its comfort and service. First of all, there is a huge colorful lobby for relaxing or for enjoying the free morning breakfast. I love the waffles! The rooms themselves, especially the suites, are spacious, very clean, offer two HD televisions, micro and a refrig. The staff is great. Front desk Samantha warned and helped me avoid major traffic congestion on Hwy 23 where I was heading. The hotel is located close to Polaris ( upscale ) Mall but not within walking distance. The hotel does have a shuttle. Also located closeby are lots of great restaurants including Bonefish Grill, and some of Cameron Mitchell's award winners. The hotel is located off of Rt. 750, the main east-west artery off of I71, but a little hint. While the address is Worthington Rd, you turn south off of Orion Rd which suddenly changes to Worthington in front of the hotel.

Room Tip: Book a suite over the standard room. Worth the difference.
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VetteMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Columbus Polaris

Property: Fairfield Inn & Suites Columbus Polaris
Address: 9000 Worthington Rd, Westerville, OH 43082-8851
Phone Number:
Location: United States > Ohio > Westerville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 4 Hotels in Westerville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Columbus Polaris 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Columbus Polaris
Fairfield Inn & Suites Columbus Polaris Hotel Westerville
Fairfield Inn & Suites Columbus Polaris Westerville, Ohio

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