I stayed at this location for 2 nights for a business trip. When my meetings were over the first day I checked in at the front desk and went up to my room. The key I was given opened the assigned room door and was I ever surprised when I walked into the room and found another guest's belongings already in the room! Thank goodness I didn't walk in on a person! I went back to the front desk and told the person who checked me in who immediately realized what he did. As he was giving me a new room I let him know that I was pretty shaken up about this and as I woman traveling solo I wasn't feeling too safe or comfortable with the hotel. He said, "What do you want me to do, your room is already taken care of (by my employer)." I wasn't looking for something free, just expressing my great hesitation about staying. The manager did offer to send me to a different hotel but at that point it wasn't worth the inconvenience. Needless to say, I didn't not sleep well for two night. Every time I heard a door open or close or voices in the hall I would wake up worried that someone was trying to get in my room. I only give this hotel a poor rating instead of terrible because the staff who took care of our meeting room was great.
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- Also Known As:
- Fairfield Inn & Suites Columbus Polaris Hotel Westerville
- Fairfield Inn And Suites Columbus Polaris
- Fairfield Inn & Suites Columbus Polaris Westerville, Ohio