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“Poor management decisions ruined a great meal .”
Review of Bel Lago Waterfront Dining - CLOSED

Bel Lago Waterfront Dining
Price range: $20 - $40
Cuisines: American, Italian, Mediterranean, Wine Bar
More restaurant details
Restaurant details
Good for: Large groups, Scenic view, Romantic, Business meetings, Families with children, Special occasions, Bar scene
Dining options: Lunch, Dinner, Late Night, Breakfast, Reservations
Dining style: Casual Dining
Cross street: County Line Rd
Description: Bel Lago's mission is to bring Westerville and Greater Columbus the most fabulous waterfront dining experience in the area. The ambiance of the location on the pristine Hoover Reservoir is beautiful and relaxing -- the perfect backdrop for enjoying the creations of their exceptional kitchen team and a selection from the extensive wine list. Bel Lago's menu is designed with something for everyone -- from casual fare for enjoyment on the open terrace bar to high quality creative cuisine for a great dinner right here in your neighborhood.
Columbus, Ohio
Level 2 Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Poor management decisions ruined a great meal .”
Reviewed December 25, 2013 via mobile

Our main course was served over an hour after our salad course . Manager finally came over with the normal excuses. Waiter was at a loss but meal finally showed up . Kind of like an episode of Hells Kitchen .
Most Restaurants would have comped entire meal . Check was delivered with 2 $25 gift cards . 25% of meal . My family loves this restaurant and we intend to go back . Food is as good as any in Columbus . Not sure how they arrived at the $50 delivered by waiter. . Conversation with Manager would have gone along way .

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank bdoc2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

127 reviews from our community

Visitor rating
    43
    42
    22
    7
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
East Windsor, New Jersey
Level 6 Contributor
94 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
“New favorite in Ohio area”
Reviewed December 1, 2013

What a truly nice place. Has the atmosphere of a very ritzy and expensive restaurant, but the prices are very reasonable and the food is outstanding! Cannot wait to come back in the warmer weather and enjoy the outside dining!

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Bill_From_Jersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
35 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Disappointing”
Reviewed November 28, 2013 via mobile

Booked through Opentable for a table by the window with a view and also called the restaurant to confirm. When we arrived on time for our dinner, we were asked to wait while 3 other parties after us were shown to their tables immediately. When we asked the lady at the front desk what is happening to our table, she then showed us to a table which is not by the window. As for the food, it was disappointing as the turkey was only slightly warmed and the sides were not even hot. The lobster bisque was mediocre and the chocolate torte was less than average. Overall, a truly disappointing for a thanksgiving dinner that was booked in advance with great expectations.

Visited November 2013
Helpful?
1 Thank Su8108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Level 5 Contributor
89 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Good Food, Good Venue”
Reviewed November 12, 2013

Four of us went here for my birthday. The restaurant is located on the lake making us feel we were at a resort location. The service was excellent. I had the linguine with clams which tasted very authentic italian. The home made focaccia bread was great. Despite end of the season, the caprese salad had fresh, ripe tomatoes. At the end of the meal, when they realized it was my birthday, they brought yummy! chocolate cake in a bowl with Happy Birthday written in chocolate sauce!

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank fivegoldenrings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level 3 Contributor
10 reviews
10 restaurant reviews
“Always exceptional”
Reviewed November 7, 2013 credit card Amex Card Member Review

I have visited several times and I am always impressed by the efforts for a high quality experience.

Visited September 2013
Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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