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“Attentive Staff”

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Courtyard Cincinnati North at Union Centre
Ranked #5 of 15 Hotels in West Chester
Certificate of Excellence
Level Contributor
58 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Attentive Staff”
Reviewed April 21, 2012 via mobile

Overall I like the Courtyard concept...feels comfortable. The room was fine. What I noticed most about this location was that the staff was really quite attentive...friendly and "on the ball" nice work...I'd stay again.

Stayed April 2012
Helpful?
Thank tyrerubber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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152 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • French first
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English first
Baltimore, Maryland, United States
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 4, 2012

Overall I liked this hotel. We had a king room and it was a good size and I liked the full size shower with a sitting area. It was convenient for what we were doing and a number our usually eating establishments in the area. The only two negative things were that the refrigerator was not working and they replaced it with one that did and the maintenance person said that they were in the process of updating the units throughout the hotel. The current unit does not have a freezer area and not sure if the new ones will. They also did not have a microwave oven. I agree with a previous comment that there is no free breakfast, which would be a nice addition. There were a soccer tournament in the area and a lot of pre-teen kids in the hotel and we did not hear any noise from them. The staff was excellent. The hotel actual faces West Chester Road and the entrance to the parking lot is off of Center Loop Drive.

Room Tip: The hotel actual faces West Chester Road and the entrance to the parking lot is off of Center Loop D...
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  • Stayed March 2012, traveled with family
    • Value
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Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 2, 2012

Travel to West Chester on business and always stay at the Courtyard by Marriott Cincinnati North at Union Centre. The hotel is in a convenient location, just off the highway and near local shopping and dining. The service is exceptional. They always have fruit and cookies on the counter for their guests. There is a nice lounge with food and drinks for breakfast, lunch and dinner. The business center is right off the lobby, spacious with two computers and a printer. Coffee is served up hot most of the day. They even have a mini store to buy necessities and snacks throughout the day. The rooms are spacious, clean and comfortable with lots of closet space and good-size bathrooms. There is ample parking all the way around the building, which is nice on a cold night. There are some excellent restaurants in the area. I highly recommend this hotel for business travel.

  • Stayed February 2012, traveled on business
    • Value
    • Location
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Helpful?
1 Thank LoveTheBeachXOXO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tippecanoe, Indiana
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 22, 2011

I stayed here with a friend mid-November. The hotel was quiet at this time. The staff was friendly and the beds were very comfortable. The rooms were so dry I woke up to a very dry and sore nose. Could not breathe. I did not make this reservation so I was surprised to find out there wasn't a continental breakfast of any kind. There was only one breakfast restaurant close by that we could find and only a few choices for dinner.

  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Tippegirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Appalachia
Level Contributor
84 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed November 21, 2011

When the peaceful open fields of one's girlhood have been paved over with streets, hotels, strip after strip of shops and offices, big box stores and fast food restaurants, I think one can be forgiven for harboring a real prejudice against any of the invading entities. Nevertheless, the only problem I had at this hotel was a noisy and uncontrollable air conditioning/heating unit---but this is such a common problem in hotel chains of this rank and lower (and sometimes even in deluxe properties, I have found) I wonder if it is reasonable to continue to include it in my ratings. For now, I will deduct for it, because it did disturb my sleep and because I am terribly prejudiced against the sort of massive commercial development of rural land near interstates of which this hotel is a part. They do have the excellent Marriott beds.

  • Stayed November 2011, traveled solo
    • Value
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Helpful?
Thank Amateuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 31, 2011

I was at this hotel for two nights for my son's wedding at the beginning of October. The hotel was full but there was plenty of space in the public areas for all. The staff was very pleasant and accommodating. We had many rooms and all were clean and comfortable. Everything we needed was either within walking distance or an easy drive. The hair/nail salon across the street was quite good as was Jag's steakhouse. I would definitely stay here again.

Room Tip: The rooms seemed to be pretty much all the same. This is not a very congested area, so not a lot of...
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank ktlbt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marine City, Michigan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 21, 2011

We stayed here for 2 days during Family Weekend at Miami University. Room was very clean and staff was friendly. Check in was a little slow due to only one person working the desk but she went out of her way to be friendly and apologized for the delay. She even offered refreshments from the Marketplace for our inconvenience.
I would definitely stay here again if visiting Miami and was unable to get anything closer to campus.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arossi13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Cincinnati North at Union Centre

Property: Courtyard Cincinnati North at Union Centre
Address: 6250 Muhlhauser Rd, West Chester, OH 45069-4988
Phone Number:
Location: United States > Ohio > Butler County > West Chester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in West Chester
#5 Family Hotel in West Chester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Cincinnati North at Union Centre 3*
Number of rooms: 126
Official Description (provided by the hotel):
When life takes you on the road to Ohio - whether for business or leisure - choose the Courtyard by Marriott Cincinnati North at Union Centre. Our new hotel in West Chester is located in the heart of the Union Centre business district close to GE, Procter & Gamble and AK Steel. We're also near Paramount's Kings Island, Cincinnati Zoo, and less than 30 minutes from downtown Cincinnati. The Courtyard by Marriott Cincinnati North at Union Centre makes all of your travels successful by offering spacious guest rooms, hot breakfast buffet, free wireless Internet and first-rate service. Other special amenities include a fitness center, indoor swimming pool, 24-hour food market. For kids, we offer the Nickelodeon Your Stay Program - a great way to help your little traveler enjoy their stay. Book your next meeting at the Courtyard by Marriott. Accommodating up to 50 classroom style. ... more   less 
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Also Known As:
Courtyard By Marriott Cincinnati North At Union Centre Hotel West Chester
Courtyard West Chester
Courtyard Cincinnati North At Union Centre West Chester, Ohio

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