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“Amazing staff.”

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Four Points by Sheraton Cincinnati North
Ranked #10 of 15 Hotels in West Chester
Certificate of Excellence
Louisville, Kentucky
1 review
“Amazing staff.”
Reviewed April 18, 2014

The hotel has decent rooms with an amazing staff. Their food and dining experience were second to none. Heather was an ambassador for my company and treated us like we were family. The lovely Kristin took care our company and made us feel welcome. Kristin, with an "I", is a spectacular human being.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dhortz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis S, General Manager at Four Points by Sheraton Cincinnati North, responded to this review, April 26, 2014
Dear Dholtz,

First off thank you for your awesome review. Also thank you for mentioning our food and beverage department. They sometimes get overlooked but we have a conference center that holds up to 250 people with an excellent array of menu items that our own Chef Jared prepares in our catering kitchen. Heather is a wonderful employee. It's good to hear a guest mention her name. Please think of us again your next time in West Chester.

Regards,

Curtis Slough
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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579 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
Casper, Wyoming
1 review
Reviewed April 17, 2014

This was the longest I have ever stayed in a hotel for a single trip (was at hotel for company training). The customer service was great, the amenities were great, the rooms were very nice. The thing that stood out most for me was definitely the staff they were always so warm, welcoming, friendly, helpful and just overall Awesome! Patience and Samantha at the front desk are both by far two of the nicest people I've ever met during all of my stays at many different hotel chains.
Great hotel and an even more amazing staff!

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cmorewy33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis S, General Manager at Four Points by Sheraton Cincinnati North, responded to this review, April 26, 2014
Dear cmorewy33,

Thank you for taking the time to fill out a survey follow your stay with us. I am so glad to hear that our front desk stay took care of your needs. This will be shared with them and hopefully make their day!

Regards,

Curtis Slough
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Chester
1 review
Reviewed April 9, 2014

We were well satisfied with everything but did feel that the pillows could have been firmer.
Did fill out information for a rewards card but haven't received it.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis S, General Manager at Four Points by Sheraton Cincinnati North, responded to this review, April 26, 2014
John L,

Thank you for your feedback. Our pillows are new within the last year. There is a chance you received an older pillow. My apologies for that. In regards to your Wyndham Rewards card...Wyndham stopped mailing actual reward cards to new members but we will make you a card at our property if you sign up. If you would like us to make you a card please let me know.

Sincerely,

Curtis Slough
General Manager
513.644.4282
cslough@meridianconference.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, Pennsylvania
1 review
Reviewed April 8, 2014

We had a wonderful stay at this hotel. The staff was exceptional, especially Tyler, Kristen E., Samantha, Lindsey, and the entirre Bnaquet Staff that worked the party we attended on Saturday night April 5th. I would surely stay here again.
Martin Beichner

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis S, General Manager at Four Points by Sheraton Cincinnati North, responded to this review, April 11, 2014
Martin B,

We are so glad to hear that you had a nice time at our hotel. Our banquet servers and kitchen staff do an excellent job and appreciate the kind feedback. Hope to see you again!

Regards,

Curtis Slough
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Cincinnati North

Property: Four Points by Sheraton Cincinnati North
Address: 7500 Tylers Place Blvd, West Chester, OH 45069-6309 (Formerly Wingate by Wyndham Cincinnati/West Chester)
Phone Number:
Location: United States > Ohio > Butler County > West Chester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 15 Hotels in West Chester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Four Points by Sheraton Cincinnati North 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Perfect Spot. Conveniently located off Interstate 75 between Cincinnati and Dayton, the Four Points by Sheraton Cincinnati North is close to everything that northern Cincinnati has to offer. Ideal for business and leisure travel alike, our hotel provides easy access to offices, restaurants, and more. Shop at Liberty Towne Centre, Cincinnati Premium Outlets, and Voice of America Center; have a blast at Kings Island amusement and water park; and try your luck at Miami Valley Gaming. lenty to Do. Our hotel has everything you need to stay busy or relax, including free wireless High Speed Internet Access in all public areas. Get your heart going in our fully-equipped fitness center, or unwind in our indoor heated pool. Start your day in our full-service Bistro with a made-to-order fresh breakfast, and wind down with one of our Best Brews™. With more than 5,000 square feet of premium function space, the Four Points by Sheraton Cincinnati North is an ideal setting for meetings, retreats, parties, and weddings. Home away from Home. We feature a range of oversized guest rooms and suites to ensure fun, comfortable stays, including ADA-compliant rooms. Connect via free wireless High Speed Internet Access at the well-furnished work area, and enjoy the convenience of a refrigerator and a 42-inch flat screen TV. Choose from one king-size or two queen Four Points signature beds for a great night’s sleep. ... more   less 
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Also Known As:
Wingate Inn - West Chester Hotel West Chester
Wingate West Chester
Wingate Hotel West Chester
Four Points By Sheraton Cincinnati North West Chester, Ohio

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