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“Okay, but there are better places in West Chester”

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Comfort Inn & Suites
Ranked #11 of 16 Hotels in West Chester
Reviewed December 4, 2006

I had a last minute group come in from the West Coast for a meeting in West Chester, Ohio. Our usual hotels (Hampton, Marriott, Wingate) were booked solid but the group trainer was staying at the Comfort Inn and said it was a good hotel.

Logistically, the Comfort Inn worked out great however I should have known there would be problems when I booked the rooms over the phone. The woman booking the block of rooms was easily confused by the multiple check-in, check-out dates. It took twenty minutes to book 10 rooms under one name.

The sleeping rooms are okay, but nothing spectacular. The website adverstises a workout room, but there was none. The physical property location is fine; there are a few restaurants within walking distance including Jag's steakhouse, Mesh (a high-end restaurant) and Coyote's (southwestern). However, beware the high school that is on the same road! If there is an event at the school, traffic gets bad and the restaurants are packed.

The Hampton Inn is clearly the better choice in the area, especially on the staffing side.

  • Stayed: November 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank Belasaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded October 11, 2010

I am the Manager of the Comfort Inn & Suites. I appreciate all of the reviews, good or bad they do help travelers with their decision. I have only one comment concerning an earlier review that didn't score us well, we do and have always had an on-site workout facility, as well as a free pass for your entire stay to Urban Active a full size amazing gym around the corner.
Thank you all and we hope to welcome you as our guest at the Comfort Inn & Suites in West Chester, Ohio.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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105 - 106 of 106 reviews

Reviewed August 17, 2014
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  • Stayed: August 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Thank crfab450
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 5944 W Chester Rd, West Chester, OH 45069-2906 (Formerly Sleep Inn)
Phone Number:
Location: United States > Ohio > Butler County > West Chester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in West Chester
Price Range: $84 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Welcome to The Comfort Inn & Suites, a hotel in the heart of West Chester's Union Centre Tech Corridor. The Comfort Inn & Suites® hotel is convenient to many area attractions and businesses, including IKEA, located less than one mile away, the Savannah Center, Northern Cincinnati's premier reception and event facility, Streets of West Chester, which provides a wide variety of shopping, dining and entertainment. Frontgate (part of Cornerstone Brands, Inc.) Procter & Gamble corporate headquarters less than one-half mile from this West Chester, OH hotel. EnterTrainment Junction, the world's only railroad-themed amusement center, the Great American Ball Park, home of the MLB Cincinnati Reds, Cincinnati Zoo & Botanical Gardens and Kings Island amusement park are also nearby. The Cincinnati/Northern Kentucky International Airport is just 30 miles from our hotel. There are a wide variety of restaurants less than one mile away, including Jag's Steak & Seafood (adjacent to hotel parking lot)which provides room service M-F, Stonecreek, Mitchell's Fish Market, Applebee's and Red Robin. Hotel features/amenities include: •Free breakfast with hot waffles•Free wireless high-speed Internet access•Free local calls•Free 24-hour hot coffee -tea•Indoor heated pool. On site- exercise facility complimentary day passes to Urban Active Fitness Club with sauna. Ample parking for buses and motor coaches is also located on the property. This West Chester, OH hotel also provides business travelers with a business center and access to copy and fax services. The banquet and meeting rooms accommodate up to 25 people most events and functions. All spacious guest rooms are equipped with coffee makers, hair dryers, irons, ironing boards,spacious work areas, voice mail, microwaves and mini-fridges. Extended stay and whirlpool bathtub suites are also available. Whether traveling for business or pleasure, the Comfort Inn & Suites hotel is the perfect destination for anyone visiting the West Chester area. ... more   less 
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Also Known As:
Comfort Hotel West Chester
Comfort Inn And Suites
Comfort Inn West Chester
West Chester Comfort Inn
Comfort Inn & Suites West Chester, Ohio

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