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“Average Marriott”

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Cincinnati Marriott North
Ranked #4 of 15 Hotels in West Chester
Certificate of Excellence
Detroit, Michigan, United States
1 review
“Average Marriott”
Reviewed September 19, 2013

The bed was comfortable and the room was okay, looking over the ugly roof on the 3rd floor. The bathroom had a disgusting dust filled air vent in the shower which has old yellowing tile. I worked until 1am and was awoken at 8am by loud workers throwing curtain rods around. This was my first, and hopefully last time here.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jay G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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377 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
1 review
Reviewed September 8, 2013

I was recently a guest here for a wedding reception, the lobby is great, front desk employees were great help even walking us to the elevator. The rooms were very clean and comfy, a little out dated and worn but it is an old hotel. The reception was beautiful and the food was great but the last night we were there we had problems with our tv remote and the employee they sent up continually hit on myself and my friend, I think his name was Corey...?, but he definitely made us uncomfortable, I would def recommend this hotel if I knew he was no longer an employee but because of our experience with him stay away!

  • Stayed August 2013
    • Value
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    • Rooms
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Helpful?
Thank Ladybug276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer P, General Manager at Cincinnati Marriott North, responded to this review, September 16, 2013
Dear Valued Guest,

Thank you for your post on trip advisor. I wanted to apologize if you felt anyone on our team did not act appropriately. We take our customer satisfaction and safety very seriously at the hotel and would like to address these comments. I’d like to be able to investigate this situation further however need some additional details. If you would be so kind to contact me directly so that I can get additional details that would be helpful. You can reach me at 513-645-4601 or at Jennifer.L.Porter@marriott.com. Again thank you for your review!

Thank you
Jennifer Porter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annapolis, Maryland
Level 6 Contributor
149 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed September 4, 2013

I wasn't expecting such an energetic hotel lobby during my stay at the Marriott. I believe there were a couple of wedding parties staying at the hotel at the same time as a youth soccer tournament. This hotel was hopping both days and nights that I stayed here. The area of West Chester has the standard suburbia attractions: popular chain restaurants, movie theater and major interstate access to downtown Cincy (30 min drive). That pretty much sums up West Chester. The hotel was clean and nice. It wasn't noisy or loud on the residential floors which was a nice reprieve from the bar and lobby area. The hotel staff were friendly and helpful. I would recommend this hotel to anyone staying in or around West Chester, Ohio.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank NYHokie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ingleside, Illinois
Level 6 Contributor
85 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 3, 2013

This was a very good stay but for a few things. When I went to check the hotel amnities in the folder, the only ting in there was a room service menu. I got the stay w breakfast option which is well worth the extra $10 because it includes breakfast for 2 plus internet.
Second, in the business center, I attempted to print my next day's boarding passes over half a dozen times before I finally got one printout and never changed a thing.
Lastly, and this is more the fault of the city/town: you can't turn left at Mulhauser/Union Center and nowhere does it warn you of that fact. So you have to cross over the bridge, turn into a shopping mall, do a u-turn, then drive back to Union Center/Mulhauser to turn right. These maneuvers, in rush hour traffic take more than 20 minutes to accomplish. Quite a pain in the neck

  • Stayed August 2013, traveled on business
    • Value
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Helpful?
Thank linareva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winthrop Harbor, Illinois
Level 5 Contributor
78 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 26, 2013

In town for a sales meeting, spent 4 nights at this property. It was impeccable! Rooms were excellent, hallways were clean and quiet, elevators were very fast. Food in the restaurant was excellent. Hotel is across the street from several restaurants and shopping. Close to the 275 for easy access west, east, north and south. Desk and bell staff was very helpful and extremely courteous. I would stay at this location again.

Room Tip: I parked in the back as spaces filled up quickly. Back entrance is close to the elevator which is i...
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tallyho078
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Level 5 Contributor
71 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 23, 2013

Spent two nights in this hotel for a business meeting hosted by the hotel. The meals were great, and the staff went out of their way to ensure all of our needs were met in a time manner. The concierge lounge in this hotel is staffed by very friendly and outgoing concierges. The fitness center in this hotel is one of the best I have seen. Finally, the rooms were very clean and well appointed. Recommended for any traveller!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HeloShark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodhaven, Michigan
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 22, 2013

Wonderful hotel, great experience. Every staff member we encountered was very courteous and helpful. They went out of their way to accommodate us. The bed and pillows were so comfortable if I could have fit them in my car I would have.

I have stayed here before and have never been disappointed in the service or accommodations.

  • Stayed June 2013, traveled with friends
    • Value
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Helpful?
Thank Casey1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cincinnati Marriott North

Property: Cincinnati Marriott North
Address: 6189 Muhlhauser Rd, West Chester, OH 45069-4842
Phone Number:
Location: United States > Ohio > Butler County > West Chester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in West Chester
#4 Family Hotel in West Chester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Cincinnati Marriott North 3.5*
Number of rooms: 291
Official Description (provided by the hotel):
The award-winning Cincinnati Marriott North in West Chester, Ohio is a luxury hotel that's perfect for both the business and leisure traveler. Halfway between Cincinnati and Dayton our West Chester, OH hotel is located in the Union Centre area and near GE, Procter & Gamble, Voice of America Park, Kings Island, and The Beach Waterpark. At the center of our hotel is the Marriott Greatroom; flexible seating and spaces with a contemporary style and design, a coffee bar proudly serving Starbucks® coffee, and a chef-crafted menu of small plates and pours. It is the place where everyone gathers to meet, eat and relax. Newly renovated guest rooms feature ultra comfortable bedding, 49-inch LCD TVs with streaming capabilities so guests can enjoy their favorite programming and ergonomic work spaces. Cincinnati weddings and events are known to be unforgettable at the Marriott, with our picturesque reception area, 14,000 square feet of event space, custom catering and Marriott Certified Wedding Planners. ... more   less 
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Also Known As:
Marriott Cincinnati North Hotel West Chester
Marriott West Chester
West Chester Marriott
Marriott Hotel Cincinnati North
Cincinnati Marriott North West Chester, Ohio

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