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“Perfect for the business traveler”

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Residence Inn Cincinnati North/West Chester
Ranked #7 of 15 Hotels in West Chester
Certificate of Excellence
Buffalo, NY
Level Contributor
160 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
“Perfect for the business traveler”
Reviewed March 3, 2009

I stayed at the Residence Inn West Chester for 3 nights in February.

The check in was perfect. I had a one bedroom suite with a separate bedroom and living area. The room was beautifully appointed, with smoked glass in the kitchen cabinets, red accent walls, a funky ottoman, and reclining side chair. The complimentary high speed internet access worked very well. The kitchen was well stocked like all Residence Inns. The bed was very comfortable, and the two digital TVs were wonderful. A funky touch was the red polka dot shower curtain. What a nice change of pace.

The room was cleaned to perfection every day.

On my first morning there, I noticed that the hair dryer was missing. (They do not have wall mounted hair dryers.) I called the front desk, and within five minutes, housekeeping brought me a hair dryer. Now that is excellent service.

The lobby area is nicely designed, with booths for groups to gather and several large couches. However, the breakfast area has two small entrances, with a lot of tables outside the serving area. It does give it a cramped feeling. The breakfast food was very good and fresh.

I did not get a chance to partake of their weekday complimentary happy hours between 6-8 p.m., but it looked like people were socializing and enjoying themselves.

The workout room was excellent. There were two ellipticals, two treadmills, and a bike. Each piece of cardio equipment had a TV with complimentary earphones provided. That was fantastic. The equipment is brand new, so it all worked well. The room was well stocked with towels, sanitizing wipes, and water. They also have an agreement with the super large Urban Active (less than a mile away) where you just show your room key card (along with your drivers license), and you can use their enormous facility as well.

I never noticed any delays with the elevators. I also did not hear any barking dogs. However, keep in mind that Residence Inns routinely allow pets (the owners pay extra for the dogs), because a lot of their clientele are people who are in the process of relocating. If you don't like the possibility of encountering a dog, check the hotel's policy before you check in. There is a perfectly nice Hampton Inn nearby that does not allow pets if this is a concern to you.

There are several convenience stores nearby where you can stock up on drinks and snacks for the fridge. In addition, there are too many restaurants to name within one mile of the hotel (including the streets of West Chester across I-75). The steakhouse Jags is right across the street and is a top notch steakhouse.

My only complaint is that the room prices are a little bit steep for the area. If they could drop their rates $20/night, I could justify staying there on every one of my monthly trips to the area.

  • Stayed February 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nittany&Fargo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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157 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Columbus, OH
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed February 16, 2009

My wife and I stayed here over MLK weekend. Due to the weather and the fact that we just wanted to get out of town and relax, we spent a lot of time in the room. The hotel is brand new and everything is immaculate. This was our second stay in a newly built Residence Inn (the other was in Chicago). Their new style is very nice. 32" digital LCD TV in the room. Reclining chair and couch. Full kitchen with gantite counters. Very large shower with glass door. Very nice room for $100+ / night. Complimentary breakfast in the morning is a full breakfast, not just coffee and doughnuts. Quality of the food is pretty good. Hotel staff was very friendly and helpful. Close to shopping and many restaurants. None of the operational issues the previous reviewer mentioned. We will definitely consider this location for future stays.

  • Stayed January 2009, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank haasmail2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
columbus,oh
Level Contributor
53 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed December 28, 2008

I'll do the good and bad of the hotel-Good-Brand New. New Design thats different from other Residence Inns. Granite Countertops in Kitchen, Stainless Steel Appliances, Upscale Bedding. Very Friendly Employees, Always Beverages available such as Iced Water,Coffee, and Tea and Fruit for free. Flat panel TV's

Bad- Watch your hotel bill. May be errors which cannot be corrected until the on site manager whose never on site returns in a day or two. Limited staff. Breakfast needs work. Breakfast area seems to be designed to save Hotel money. Peeling Paint outside on a brand new hotel. Your view outside is of other office buildings.Thin Walls. They allow pets. You hear a lot of dogs barking. They put you in a hotel room with pet dander when you have pet allergies. High Rise hotel with wait for elevators. Hotel Rates change frequently. Not a bad place but needs to address the pet issues. Barking is not my favorite thing to hear when trying to fall asleep.

  • Stayed December 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank mrlasvegasio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Cincinnati North/West Chester

Property: Residence Inn Cincinnati North/West Chester
Address: 6240 Muhlhauser Rd, West Chester, OH 45069-4988 (Formerly Residence Inn Marriott West Chester)
Phone Number:
Location: United States > Ohio > Butler County > West Chester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#3 Family Hotel in West Chester
#5 Business Hotel in West Chester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Cincinnati North/West Chester 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Residence Inn Marriott West Chester Hotel West Chester
Residence Inn Cincinnati North/West Chester Ohio

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