Stayed here with my family Aug 7-11, 2013. Overall a clean, comfortable hotel. We stay at Residence Inn's for the kitchens, because we need to cook our meals in, rather than eat out. The lobby is spacious and comfortable, and has cozy seating: booths, bars, tables, etc. The rooms are so very comfortable: the layout is open, and there aren't a lot of walls to get in the way. Service was excellent and we would stay here again, no question. The breakfast hoardes are present here, too, but the staff managed the hungry mouths as well as could be expected.
I would like to see better signage around the hotel. It was very hard figuring out how to get to the hotel, even once you see it. (I made an illegal left turn a few times, no doubt about it). Another odd thing was our difficulty locating a grocery store nearby...even with an updated Google Maps. We found a few, but both were a ridiculous hike from the hotel. Finally, there is only one person at the front desk in the evenings, and he/she would at times be overwhelmed. A hotel this size gets a lot of requests from guests, and I think they need 2 people at the front desk at all times.
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- Also Known As:
- Residence Inn Marriott West Chester Hotel West Chester
- Residence Inn Cincinnati North/West Chester Ohio