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“Best hotel in Cleveland”

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Cleveland Marriott East
A TripAdvisor Member
“Best hotel in Cleveland”
5 of 5 bubbles Reviewed May 11, 2006

Recently, while traveling on business, I stayed at the Marriott Cleveland East. This hotel is the newest full service hotel in greater Cleveland area. When I walked into the hotel lobby, I was greeted by a bellman who escorted me directly to the front desk. While at the desk, I was acknowledged with a smile by the front desk agent and was escorted to the elevator by the agent.

Only about 15 minutes after checking into my luxurious guest room, I was contacted by the front desk manager to insure that I was enjoying my stay.

The room featured the new Marriott bed; a pure white pillow-top mattress. The granite bathroom even featured Bath and Body Works products.

After using the 24-hour executive fitness center, the hotel offered a complimentary choice of fresh lemongrass or fresh fruit flavored water (nice touch) in the lobby.

The River City Grille offered an evening special that was wonderful. It was a New York Strip Steak topped with rock shrimp a béarnaise sauce, and accompanies by steamed asparagus wrapped with red pepper.

Next time I'm in Cleveland, I will definitely stay at the Marriott Cleveland East again!

Stayed April 2006
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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289 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed March 11, 2006

I've stayed at the new Marriott on 3 different occasions, for business travel. The staff is very helpful and nice. The desk staff recognizes their repeat customers and know me by name, which is quite surprising given the size of the hotel. The rooms are average size, but clean and tasteful. The bathrooms are somewhat small. The restaurant and bar provided excellent service and food. I travel to East Cleveland quite a bit and have stayed at a few of the hotels on Chagrin Blvd. The Marriott is way nicer and cleaner than the Hilton! I recommend this hotel as a high end business travel hotel. You'll get excellent service and a good night's rest!

  • Stayed March 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
4 Thank lam2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Coast
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 bubbles Reviewed November 28, 2005

Given that this is a brand new hotel that was quite a bit more expensive that neighboring hotels (such as the Beachwood Hilton), I was expecting quite a bit from the hotel. The hotel was adequate, but the hotel was disappointing in some ways. I stay in a lot of Marriott and Westin hotels, so my review is based on what I normally encounter at those hotels.

Rooms: The rooms were OK, but slightly disappointing. I will say that I felt safe in the room and the room was certainly adequate. The rooms had the new Marriott bedding which is somewhat comfortable, but the bedding (linens) were low quality (not comparable to what is found in a Westin "Heavenly Bed"). There was a nice flat screen TV in the room. I was disappointed that the bathroom was tiny and seemed like something out of a Days Inn. There was also no safe in the room which is disappointing since the hotel was just built.

Service: The room was cleaned well, so I would say that I was very pleased with housekeeping. One night we requested turndown service which was completed as promised. I was disappointed with the front desk service. On more than one occasion a service request was ignored.

Gym/Pool: The gym had three treadmills, weight equipment and a few other pieces of equipment (such as a stair climber). There was a small indoor pool. Both the gym and the pool had plenty of towels and were very clean.

Business Facilities: There is a business center that provides a computer with complementary high-speed internet service and printing services.

Parking: There is plenty of free parking.

Restaurants: I did not eat at the hotel, so I cannot comment.

Overall: This is a new and clean 2 1/2 to 3 star hotel. The most important thing in a hotel is that it is clean and safe - both of which are true at this hotel. But, the price that the hotel is charging is quite a bit above what the hotel is worth, especially given the large number of clean and safe hotels within a mile or two of the hotel.

  • Stayed November 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
5 Thank AlwaysRunningLate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cleveland Marriott East

Property: Cleveland Marriott East
Address: 26300 Harvard Rd, Warrensville Heights, OH 44122-6146
Phone Number:
Location: United States > Ohio > Warrensville Heights
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Warrensville Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Cleveland Marriott East 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
Cleveland Marriott East is ideally located in the Chagrin Highlands corporate community, offering a perfect location for Midwest regional meetings and corporate events. Our Beachwood, Ohio accommodations provide business and leisure travelers with proximity to the University Hospital, Rock and Roll Hall of Fame, and fabulous Beachwood area shopping. Come stay with us at Cleveland Marriott East, one of the top hotels in Beachwood, Ohio. We have an on-site restaurant, a fitness center, an indoor lap pool, and plenty of space for you to host business meetings or conferences. ... more   less 
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Also Known As:
Marriott Cleveland East Hotel Warrensville Heights
Marriott Warrensville Heights
Marriott Hotel Cleveland East
Warrensville Heights Marriott
Cleveland Marriott East Ohio/Warrensville Heights

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