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“Nice Business Hotel”

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Cleveland Marriott East
Chicago, Illinois
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Nice Business Hotel”
Reviewed November 13, 2012

Great location, very accommodating staff and a overall great hotel. Check in was a breeze, the facility was in great condition and very clean. The common areas where always tidy, and comfortable, if you wanted to sit down. The bar area is nice, but I thought the drinks were pricey, but not completely out of line for a hotel. We were there as part of a hockey tournament, and the staff was very accommodating to kids by providing a conference room for them to play in away from other guests. When they did have a wedding, adjacent to the lobby, security was very friendly to the kids and explained to them what they could do, and what they could not do because of the wedding. The pool is small, as this is more of a business hotel, but the area was clean and there was plenty of towels. The rooms are what you would expect, they did have larger flat screens than I have seen in other comparable hotels and I was able to hook up an Xbox for the kids. The rooms are not overly big, but there was just enough space were I could work at the desk and the kids could play with us tripping over each other. The beds were comfortable and room was nicely appointed with plenty of outlets and a fridge. You could hear activity in the hallways pretty easily but it was not overly loud. We paid $140.00/night and I thought that was a fair price.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MFJ60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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295 reviews from our community

Traveler rating
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    42
    19
    12
See reviews for
64
37
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141
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Atlanta, Georgia
Level 6 Contributor
331 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed October 11, 2012 via mobile

After booking a room for $299 a night I expected a little more than a standard small room with a dripping sink. The bed was comfortable and the room quiet but still I struggled with justifying the cost. Skip the bar as you will die of thirst before your drink order is taken.

This is a standard Marriott and at half the price it would get more stars from me but I guess this place did not live up to its bill.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ANP123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roanoke,va
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 5, 2012 via mobile

In Cleveland for training and was booked at Marriott thru vendor.Hotel was clean and all staff were very friendly.The bartender Mike did an awesome job in supplying our drink needs as well as offering suggestions for places to visit.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bmappus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland
Level 6 Contributor
164 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed October 4, 2012 via mobile

Very clean. Bed was extremely comfortable. Dined in restaurant for both lunch and dinner. Food was good not great. Staff was very attentive. Was here for 3 day meeting. Our meeting room was very nice, functional and comfortable.

Stayed October 2012, traveled on business
Helpful?
Thank ctownhokie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Charlotte, Florida
Level 4 Contributor
43 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed October 2, 2012

Stayed 4 nights on executive floor while visiting friends.
Check in fast and welcoming.
Room looked nice, however, upon further inspection, I found lots of dust behind bedside table, and a disgusting mattress pad (shall spare you the details).
After a call to guest services, manager and housekeeping arrived in minutes. Clean sheets and pad solved the problem, apologies accepted, night was comped. Next day the room was properly vacuumed.
Bad start, rest of visit no problems, pleasant stay.
Restaurant: nice environment, friendly staff. Breakfast: standard Marriott issue, frequently replenished, eggs made to order.
In walking distance various restaurants and some big shops like DSW, B,B&B etc.
Easy access to I-271.
I gave a three star rating due to the bedding problem. Clean bedding is the #1 requirement for a good night's sleep, which is why I stay in a hotel in the first place.
Had it not been for that, the hotel surely qualifies for a four star rating. The staff is wonderful, and their guest response is immediate, effective, professional, and comes with a smile.
I will come back, and hope the housekeeping issues will be resolved.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dutchinparadise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monterey CA
Level 4 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 27, 2012

With something going on in Cleveland it was hard to get into the hotel but once there it was a great time, with great staff, and excellent food. We stayed over a weekend when the Concierge Lounge is closed and were offered free breakfast buffets for those days. Not a big deal you say? Most Marriott's have eliminated the freebies for the weekend for their most loyal guests. Not here. No question (and we had plenty) was too hard to answer, and no service too difficult to offer.

Absolutely spotless hotel--one of the cleanest we've ever seen. A great place to stay.

Room Tip: Choose a non freeway facing room (it is adjacent to I-271) and a high floor.
See more room tips
  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RD24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
83 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 27, 2012

I've never been here before, am vaguely aware that we're near Lake Erie somewhere, and apparently in the Eastern time zone. My colleagues are horrified that I'm 4 whole miles from the client, as they are staying closer. This place is fine! Cleveland? Business travel? I can recommend the Marriott Cleveland East as perfectly acceptable.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Xenos1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cleveland Marriott East

Property: Cleveland Marriott East
Address: 26300 Harvard Rd, Warrensville Heights, OH 44122-6146
Phone Number:
Location: United States > Ohio > Warrensville Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Warrensville Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Cleveland Marriott East 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
Cleveland Marriott East is ideally located in the Chagrin Highlands corporate community, offering a perfect location for Midwest regional meetings and corporate events. Our Beachwood, Ohio accommodations provide business and leisure travelers with proximity to the University Hospital, Rock and Roll Hall of Fame, and fabulous Beachwood area shopping. Come stay with us at Cleveland Marriott East, one of the top hotels in Beachwood, Ohio. We have an on-site restaurant, a fitness center, an indoor lap pool, and plenty of space for you to host business meetings or conferences. ... more   less 
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Also Known As:
Marriott Cleveland East Hotel Warrensville Heights
Marriott Warrensville Heights
Marriott Hotel Cleveland East
Warrensville Heights Marriott
Cleveland Marriott East Ohio/Warrensville Heights

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