Although the decor on this newer hotel was good, the desk staff was curt, unsympathetic and stand-offish. Smiles were nowhere to be found except on the dining room staff: the Asian man during the morning buffet was kind and attentive. The pool layout was great and inviting, but its stucco was peeling and black mold grew on the pool deck. Our beds were clean and comfortable, but double beds were too small for a family of four. Having inquired about suites at the front desk we were dismissed, saying they only had four and they only had king size beds. No options were presented and desk staff chose not to pursue how to accommodate our obvious desire for a larger space. No one asked if we wished for bell service, nor did they point out where the hotel's different amenities were located. I am extremely disappointed with the Toledo Hilton. When I pay a certain amount I expect commensurate service.
- Official Description (provided by the hotel):
- Contemporary Suburban Hotel located at The University of Toledo Medical Center/Health Science Campus. Hotel amenities include complimentary high-speed wireless Internet access throughout the hotel, a fitness center, direct access to The Morse Wellness Center, an indoor pool and whirlpool, a 24-hour business center, and 14,000 square feet of flexible meeting and event space. The hotel offers a variety of room types from king guestrooms, to junior and presidential suites. Onsite dining at 31Hundred offers modern American cuisine, created with fresh regional ingredients, serving breakfast, lunch and dinner. The hotel is conveniently located in the center of Toledo’s metropolitan area and 11 miles from Toledo Express Airport. Nearby is the Seagate Convention Center, Toledo Zoo, Fifth Third Field – Mud Hens Stadium, Owens Community College, Toledo Botanical Gardens and Levis Commons Town Center. ... more less
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- Also Known As:
- Hilton Toledo Hotel Toledo
- Hilton Hotel Toledo
- Toledo Hilton Hotel
- Radisson At The University Of Toledo Ohio