No problems with hotel, room was clean and in order. We were attending a concert and decided to have dinner at their restaurant. When we arrived around 4:30 pm only 3 tables had people seated and appeared to be finished with their meals. Our waitress arrived with menus, she said they were new menus and didn't know much about it when we asked questions. We ordered drinks right away. 15 minutes later our drinks arrive and we placed our order for dinner, simple burgers/fries. 40 minutes or so later they arrive. Burgers were good!
Waitress kept disappearing, even though she seemed to have no other people to wait on. Someone else was serving them. A couple sat down beside us and waited 40 minutes for a glass of wine before she said forget it. We tried for another drink but gave up and moved to the bar. One person behind the bar trying to serve the dining room plus the lounge where she also was taking food orders! We place our drink orders and she thanked my partner good naturedly when only ordered a beer, instead of mixed drink, only to find out they had no bud light left! Big sign advertising Budweiser when we walked in. Before long we heard numerous times from the bartender to wait staff, we are out of this or that. The whole place was total confusion, understaffed (saying it politely), dirty, and just a mess. The supersize carpet shampooer was sitting out for all to see in front of the big glass windows, dirty empty tables left as is. This was the night of a large concert for downtown Toledo, not many people were in this place, however you would think they would anticipate a bit of a crowd (small at that) and be staffed appropriately. I give credit to the bartender for not walking out right in the middle of this mess. Potential is there, does anyone care enough to make it better?
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- Also Known As:
- Park Inn Toledo Hotel Toledo
- Toledo Park Inn
- Park Inn Toledo Ohio