We got in late Thursday and received immediate attention from the valet and a quick check in at the front desk. Our room was clean and the bed was comfortable. The pillows were horrible, but I don't usually expect much from hotel pillows. The bathroom looked like it hadn't been touched in 20 years. Paint/wall paper was peeling off. There looked to be water damage, which was confirmed Sunday morning with water streaming from the bathroom ceiling vent. Also the lighting was so poor we had to use the mirrors in the living area.
Starting Friday and through Saturday night the Valet and shuttle service became a big issues as anytime requesting our car or shuttle became a 30 minutes wait. Even when we called ahead to the valet we were left waiting. Another issue was trying to sleep past 7a as the cleaning service started so early and you heard the constant opening and shutting of the room doors. We didn't think we needed to put on the do not disturb notice, but our door was knocked on at 7:30a for cleaning.
The only thing saving this hotel was the great location to all the functions we needed to attend for the weekend
- Official Description (provided by the hotel):
- Grand Plaza Hotel features 241 tastefully appointed guest rooms. The hotel is situated along the scenic Maumee River in Downtown Toledo, and located near the University of Toledo, Bowling Green State University and Toledo Express Airport (TOL). While visiting Toledo Ohio, hotel guests can enjoy visiting famous sites such as the The Toledo Zoo or the Toledo Museum of Art. Attractions within walking distance include Toledo Mud Hens at Fifth Third Field and performances at the Valentine Theatre. Business-oriented travelers appreciate this Toledo Hotel's location near businesses such as Owens-Corning, HCR ManorCare, S.S.O.E. and Libbey Inc. The Best Western Premier Grand Plaza Hotel offers over 16,000 sq. ft. of meeting space, complete with audio-visual equipment, and free high-speed Internet connectivity. Grand Plaza Hotel is a beautiful facility enhancing your stay with an indoor heated pool, a well-equipped fitness center, a 24-hour business center and complimentary shuttle service within two miles of the hotel and a full-service restaurant, Del Sol and the Aqua Bar. Best Western Premier Grand Plaza Hotel Toledo provides a perfect setting for successful business meetings, memorable social gatherings, and exquisite wedding receptions. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Toledo
- Grand Plaza Hotel & Convention Center Toledo, Ohio