Overall, this hotel is outdated and poorly maintained. It is a really depressing place. The lobby area looks nice, but that's about it.
If you decide to book a stay in this hotel, you need to request a room that is nowhere near the pool/center court area. This hotel regularly has weddings, family reunions, and other events going on in that area, and they absolutely REFUSE to regulate the sound level in any way. I've stayed there four times, and it's always the same. Usually there's a DJ blasting music via loudspeakers. It is incredibly loud, and there is almost no noise insulation to protect the surrounding guest rooms from having to hear it.
In addition, the owner of this hotel needs to make a serious investment in the guest rooms. Our room on the 2nd floor was threadbare and grungy, and in the bathroom, three ceiling tiles were stained brown and soaking wet-- indicating a major leak coming from the bathroom above. The dirty water from above had soaked onto our bath towels. It was obvious the leak had been there for quite some time, yet had never been addressed.
You'd think the front desk would make some kind of accomodation-- such as a discount off our rate-- but when we told them about it, their only solution was to move us to a different room-- not very helpful since we were checking out that day.
And, as was the case the previous times I stayed there, the hallways were filled with kids running around and screaming. This hotel is popular with youth groups, schools, family reunions, and the like. Of course, badly behaved kids aren't the fault of the hotel-- just beware, and bring your earplugs!
I've given the Clarion Westgate enough chances-- I've seen no improvements in its operations over the past few years. I'll stay elsewhere from now on.
- Also Known As:
- Ramada Toledo Hotel Toledo
- Clarion Hotel Toledo
- Clarion Toledo
- Toledo Clarion
- Toledo Hotel And Conference Center Ohio