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Holiday Inn Express Toledo North
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Reviews (116)
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All reviewsnice showergas stationhotel is modernthe breakfast areaquiet staygood sizestaff was very friendlylight sleeperfast foodroom was clean and comfortabledefinitely stay here againparking lothollywood casinofront desk clerkearplugshighwaylotion
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99 - 104 of 116 reviews
Reviewed October 1, 2013

Stayed here with a block for a wedding. Booked a king room and we had the handicap room, not needed but we didn't mind either. The bed was super stiff and gave both my fiance and i back pain each morning. There were 4 pillows on the bed but they were too small, we asked for three more. Couldn't wait to get back home in our comfy bed. Breakfast was decent but the pancakes were "out of order" and the eggs were bland, needed salt. The location of the hotel, being right off the expressway, was the best feature. Being from MI, the taxes are way to high!

  • Stayed: September 2013, traveled as a couple
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Thank Amber B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIXToledoNorth, General Manager at Holiday Inn Express Toledo North, responded to this reviewResponded October 3, 2013

Thank you for taking the time to write a review about our property! We are glad to hear the location of the Hotel was just right for you & your fiance! If you find yourself this way again, we hope to see you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2013

Please do not stay on the east side of the building. They are next to a 24/7 truck stop. You wounder why ear plugs in the rooms, then you find out. Make sure your room is on the west side.
The staff will do what ever they can to help you..

Room Tip: You can not get a good night sleep if you are on the east side of this property, We ask for a quite room, but we did not get one.
  • Stayed: September 2013, traveled on business
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Thank ted e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIXToledoNorth, General Manager at Holiday Inn Express Toledo North, responded to this reviewResponded September 27, 2013

Thank you for taking the time to write a review! Since we are located conveniently off the highway and near a truck stop - we provide ear plugs as an amenity for all of our guests just in case they are sensitive to the nearby sounds. I am pleased to hear that our staffs were willing to do whatever needed to make your stay satisfactory! Please let us know the next time you are in Toledo, OH and I will personally make sure that you are in a quiet room.

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Reviewed September 14, 2013

This was a great experience. The room was so clean and neat. I was glad for that. The customer service was awesome. I would recommend this hotel to anyone. Next time I plan on using a service to get a less expensive rate.

  • Stayed: September 2013
    • Value
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Thank Kymmhsn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIXToledoNorth, General Manager at Holiday Inn Express Toledo North, responded to this reviewResponded September 20, 2013

Thank you for such a kind review for the Holiday Inn Express Toledo North! We are pleased to see that you have enjoyed our clean and neat rooms, with our awesome customer service!! I am glad that we could be accommodating to you throughout your stay in Toledo, OH!
We hope to see you return!

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Reviewed August 25, 2013 via mobile

The property looks newer and has a modern flair.
The front desk manager was less than friendly and inviting.
It seems this property is lacking a little bit in IHG customer service.
There was not a welcome, mention of membership, facilities offerings, breakfast, etc.
I stay about 150 times per year in hotels and over half of them at IHG so I know what it should be and I did not see it here.
The room appointments were nice, looked clean except when I opened unit to get in the fridge, there was something spilled under it that had been missed.
Seems everything was done a little on the cheap or cutting corners.
The mattress is hard, missing safety liners.
If you're just staying over night in Toledo's north side, the place would work.




  • Stayed: August 2013
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1  Thank Travel46804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIXToledoNorth, General Manager at Holiday Inn Express Toledo North, responded to this reviewResponded August 29, 2013

Thank you for taking the time to give us your feedback! I am so sorry to hear that your stay was not as expected! We take pride in our excellent customer service, cleanliness, and brand new top quality Hotel! If you are back in town, and choose to stay with us, please feel free to contact me personally to book your reservation. We hope to hear from you!
Valerie
ware.holidayinntoledo@gmail.com

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Reviewed August 19, 2013

This hotel is very nice and in a great location. Our room was on the 4th floor. The staff was very friendly and accommodating. Our room was clean and comfortable and had a good size refrigerator. We did not use the pool, but it looked nice. We did not see a hot tub/sauna, we may have used that. Close parking. And as usual, breakfast was great! Close to shopping, restaurants and right off of I-75, making it easy to go to the casino, Mudhens game and the Toledo Zoo.

  • Stayed: August 2013, traveled with family
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Thank Kathy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIXToledoNorth, General Manager at Holiday Inn Express Toledo North, responded to this reviewResponded August 21, 2013

Thank you for taking the time to give us a review, we appreciate your positive feedback! We are delighted to hear that you have enjoyed your stay with us! We hope to see you in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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