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“New but not a comfortable nights sleep!” 3 of 5 stars
Review of Holiday Inn Express Toledo North

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Holiday Inn Express Toledo North
Ranked #5 of 17 Hotels in Toledo
Farmington Hills, Michigan
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“New but not a comfortable nights sleep!”
3 of 5 stars Reviewed January 10, 2013

New HI express, cool contemporary styling but the bed was horrible! Woke up all night and by 5am thought the chair was more comfortable! Comforter was as thin as the sheets so husband was comfortable and I was freezing. Should have used my down coat as a blanket! Loved the staff and the breakfast was fine. Pancake maker was a nice change over the waffles! Stayed for kids outdoor hockey game and other kids in the hotel but it was very quiet. Would stay again if we could get some better bedding!

  • Stayed January 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank hockeyfootballmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeredithD277, Manager at Holiday Inn Express Toledo North, responded to this review, January 14, 2013
Thank you for your comments! I am glad you enjoyed the breakfast and especially the pancake maker! I am also happy to hear our friendly staff helped make your stay a pleasant one. I am sorry to hear that the bedding was not suitable to your needs. We strive to provide our guests with a positive experience and I apologize that we fell short during your stay. I hope that you will return and we will ensure you have a more comfortable nights sleep by providing you with an extra comforter and blankets.

Meredith Derges
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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94 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Russian first
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English first
Montreal
Level Contributor
89 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed November 15, 2012

While this property is brand new and fresh, I found the bed linens and mattress to be borderline intolerable. The sheets seemed to be of extremely poor quality and had the feel of not having been laundered. The mattress seemed hard and nonconforming. The service was acceptable, but room category could not be chosen at time of booking using a govt rate....something I have encountered nowhere else but with this chain. They also do not accept cash at the time of check-in so you should plan on your credit card being "tied-up" for the full amount plus the incidental charge for up to 5-6 days. The lobby seemed tight and the business center is anything but, more like a computer with a printer smack in the middle of the breakfast bar area with NO privacy or enclosure for quiet. The Hampton next door (same owners) offers a far better experience for the same money.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank gasman1125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Toledo North

Property: Holiday Inn Express Toledo North
Address: 5855 Hagman Rd, Toledo, OH 43612-3877
Phone Number:
Location: United States > Ohio > Toledo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 17 Hotels in Toledo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Toledo North 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Holiday Inn Express Toledo North Ohio

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