While this property is brand new and fresh, I found the bed linens and mattress to be borderline intolerable. The sheets seemed to be of extremely poor quality and had the feel of not having been laundered. The mattress seemed hard and nonconforming. The service was acceptable, but room category could not be chosen at time of booking using a govt rate....something I have encountered nowhere else but with this chain. They also do not accept cash at the time of check-in so you should plan on your credit card being "tied-up" for the full amount plus the incidental charge for up to 5-6 days. The lobby seemed tight and the business center is anything but, more like a computer with a printer smack in the middle of the breakfast bar area with NO privacy or enclosure for quiet. The Hampton next door (same owners) offers a far better experience for the same money.
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- Also Known As:
- Holiday Inn Express Toledo North Ohio