BEWARE...URINE SMELL. We stayed @ "The Hillside" cabin located at 1857 Piute Lane, Sugar Grove, OH (Hocking Hills) last October, 2012. When we arrived, the windows were all open, fans going but the cabin wreaked of URINE. It was a 4 hour drive after having worked an 8 hour day. After lugging all our food & luggage in, we then noticed the downstairs furniture and one of the bedrooms was damp and wet. It was too late to go elsewhere so we made the best of it. The next day we had made previous commitments, left the cabin with windows open and fans going hoping the place would air and dry out. Returning after a long day, the cabin hadn't changed much. An attempted call to the owner would not go through and our cell phones had no signal. We left the next morning. When we got home, we sent an e-mail to Karen Thompson, owner/manager who stated, "The previous guest that stayed decided to use the closet in the downstairs bedroom as a bathroom" and said we should have called her...the phone didn't work/no signal on cell phones and where were we to go anyway...everything else was booked and not being familiar with the area, we had to stay in the cabin we rented. If this was the case, then why didn't she call us before this trip? She admitted to all our complaints but did nothing about it. We feel what we should have received some kind of compensation since we had to endure this cabin's condition and that it definitely was not worth the value placed on it. It is my guess that Karen Thompson kept the security deposit of those leaving this cabin in this deplorable condition, therefore, she made out tremendously on this cabin....at the expense of our personal hardship.
- Official Description (provided by the hotel):
- Log Cabins located in Hocking Hills, Ohio. Fully equipped with Hot tubs! ... more less
- Also Known As:
- Valley View Cabins Sugar Grove, Ohio