I have stayed at this motel in the past with my family and overall have always been very satisfied. The motel is pet friendly, generally very clean and the rooms are better than average. With that said, the rooms are due for an update and the bedding/mattress could be improved. The TV in our room did not work but it didn't matter to us as we checked in at midnight. Otherwise this would have been a problem. The breakfast is very good, however there really is no where to sit.
The biggest issue and concern I encountered on this visit was safety. The only way our door could be locked was from the inside. We were unable to pull the door shut to lock as the lock became jammed. However what was most shocking was the fact that when I left my room key in our room and I had to go to the front desk to get a replacement I was never asked for ID or even any questions to confirm who I was. This occurred in the morning as we were loading our vehicle and I had never been to the front desk other the night before. The morning desk clerk had no idea who I was and I literally walked through the front entrance and asked for a room key. I was prepared to confirm my information, but was never asked anything. Just given a key.
I am not certain I would stay here again as a result of my concern for the safety of my family.
- Official Description (provided by the hotel):
- Get FREE high-speed Internet access at the TownePlace Suites Cleveland/Streetsboro! This three story 72-suite hotel is located in the heart of Northeast Ohio in the rolling hills of the Western Reserve, just minutes from Cleveland and Akron, several great shopping areas, three universities and a multitude of local and national corporate headquarters and offices. Our townhouse community provides the features and amenities that matter; spacious, fully equipped suites, free high-speed internet access and the hallmark personal services you can expect from Marriott Hotels. We offer a complementary daily hot breakfast to all guests which includes sausage, eggs,and waffles! Built around the needs of the extended-stay traveler, our facilities and services are designed to accommodate your long term needs. Let our staff exceed your expectations at the TownePlace Suites Cleveland-Streetsboro. ... more less
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- Also Known As:
- Towneplace Suites Streetsboro
- TownePlace Suites Cleveland Streetsboro Ohio