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“Lovely weekend!”

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Quality Inn and Conference Center
Ranked #8 of 14 Hotels in Springfield
Springfield, OH
Level Contributor
4 reviews
“Lovely weekend!”
Reviewed April 17, 2009

After attending an event held in your banquet facility, my husband and I decided to spend the weekend and we are very glad that we did as we had a wonderful time. We found the staff to be very warm and friendly and we throughly enjoyed the pool and recreation area. Our daughter and her husband also stayed with their young children and they too had a great time.
We had such a lovely experience we have booked your banquet facilty for another event. Thanks for all of the extra attention you gave us, your staff was very customer focused and we appreciated the service we recieved.

  • Stayed March 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NanakSpringfield_OH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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350 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • Any
English first
Springfield, Ohio
1 review
Reviewed April 11, 2009

this hotel is a great location off the interstate. I encountered nothing but a great staff - they all really care about the guests. The rooms were clean, not fancy, but clean nonetheless.

  • Stayed March 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mlmcmaken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
1 review
Reviewed April 11, 2009

We had stayed at the hotel for 2 nights, left and were coming back for the funeral of my brother. Most of my family were staying and we needed 5 rooms. We had made reservations via the internet at Orbitz. Somehow they got messed up and Shelley diligently worked to help our family get the reservations squared away with a smile and cheerfulness dispite our frustration as we had all driven at least 4 hours to get there. She was kind and even gave us all a breakfast voucher for our inconvenience. She was so kind.

  • Stayed April 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelormom2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catcountry
1 review
Reviewed March 15, 2009

We received vey good service from all that worked at this very nice hotel.

  • Stayed March 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank catcountry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
simoniSimoni
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed December 14, 2008

The hotel was generally ok in appearance, except for the plaster on the carpet outside the sliding door. However, the second night of our stay, there was a party that broke into a fight at 3am. This disturbance woke us up. An hour later the fire alarm rang for 20 minutes before the fire department could arrive to disarm it. There was no fire, but upon being arrested for the earlier fight, one of the criminals taken from the scene grabbed the alarm.
Because we did not sleep for half the night, I was ready to ask the manager to take the second night of the bill due to the disturbance. I was pleasantly surprised however in the morning when I saw the rapid check out statement under my door. The management had already compensated for the disturbance and removed the charge for the second night. Therefore, we never went to the front desk to complain about the noise. Several other guests who were at the same conference as us had the same experience and therefore did not complain. I thought that was a fair solution.
When I returned home and looked at my bank statement however, the charge for the second night had been taken! It was a different amount on my bank statement than the bill the hotel gave me! I called the manager Leah three times and she was never available to talk to me. I told another person who answered the phone what my complaint was and that I wanted the charge for the second night removed and that the only reason I didn't complain in the first place is because she didn't charge me. Now I am angry that it was a just a ploy to get me out of the hotel without complaining!

  • Liked — the location was close for business
  • Disliked — Rowdy guests that had to be arrested and hotel not taking responsibility for keeping us up all night because of it, yet making it seem as if they cared.
  • Stayed December 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank simoniSimoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, OH
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 11, 2008

I can sum this place up in 3 words. DIRTY DIRTY DIRTY. To get to our hotel room we had to walk up a dirty, dingy nasty old stairwell that had a horrible smell. The room was not much better. The air wasn't on when we arrived so the odor overwhelmed you when you walked in. The sheets had bloody stains. We found dead bugs all around the huge windows-fyi curtains do not completely close out the view, people can see you in your room from outside. The bathroom was disgusting. The tub had mold all around the tiles. There was a wet used washcloth left by another guest hanging from the shower curtain rod. The toilet was in much need of repair as was the entire bathroom. Did not see any "renovations" done in the entire hotel. The door's deadbolt was missing. Cobwebs where in every corner of the room. Towels that had nasty stains on them. Overall housekeeping is deplorable. I was not happy with the prices they charge, $99. I mean come on this is Springfield Ohio not Las Vegas. Let us not forget the bar, can you believe they actually make the hotel guests pay a cover charge? Don't make the mistake of actually swimming in their pool/spa. The chlorine was overwhelming and the hot tub didn't appear to have been cleaned in some time, tiles missing in the pool. There was a nasty brown ring around the entire pool. I'll just end on this, I will definately never stay here again, nor would I ever recommend it to anyone.

  • Liked — comfortable beds
  • Disliked — dirty and overpriced
  • Stayed August 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BuggyFun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henderson, NV
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 31, 2008

Well I checked into the hotel after a full day work and driving for 6 hours. I was hungry...got there at 9:30 and asked if the kitchen was still open for food and was told yes. I go down about 9:45 to eat after i asked the front desk lady to make sure I can order food...she did. I asked tha waitress for a beer and a menu she brings me the beer and tells me she is no longer serving. 15 minutes after I had the front desk call her.

Rooms were nasty! NASTY! They have signs they recently remodled...NO WAY. The room stank was very dirty (toilet not clean) and just overall nasty. They charged $99 too. Much better hotels (I found the second night) for less then this dump. DO NOT STAY THERE YOU WILL NOT BE HAPPY!

  • Liked — Front Desk lady was very nice.
  • Disliked — The dirty old room.
  • Stayed July 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank DavidHendersonNV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn and Conference Center

Property: Quality Inn and Conference Center
Address: 383 E Leffel Ln, Springfield, OH 45505-4746
Phone Number:
Location: United States > Ohio > Springfield
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 14 Hotels in Springfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn and Conference Center 3*
Number of rooms: 150
Official Description (provided by the hotel):
Welcome to the Quality Inn and Conference Center, Springfield, Ohio. This hotel is located in the revitalized corridor of St. Rt. 72 and I-70 at Exit 54. The Quality Inn & Conference Center is close to Dayton International Airport and the closest hotel to Cedarville University and offers special rates for parents and students. We are a host hotel for Wittenberg University, Urbana University, Clark State and nearby Wright State University. The Quality Inn & Conference Center warmly welcomes families for student orientation, parents weekend and homecoming. When in Springfield visit the historic Wescott House, the only Frank Lloyd Wright prairie style house in Ohio. Springfield is one of the largest antique areas in the country with the Antique and Flea Market at the Clark County Fairgrounds just minutes from the hotel. If you love antiques, don't miss this monthly event that has been showcased in Country Living and Country Home. If you love Golf, numerous courses are close by. The fairgrounds hosts one of the largest Cars & Parts Swap Meet in the area and is home to the Champions Center for the largest horse shows in the country. Springfield is home to Competition Accessories, Mid-Ohio Harley-Davidson and Buck Creek State Park for year round family fun. Minutes from Wright Patterson AFB and the historic museum and IMAX theater. At the Quality Inn & Conference Center relax in our large indoor pool and Atrium with family activities. Enjoy dining in the Atrium Cafe for breakfast or dinner and Crazy Joe's Bar for nightly happy hour and weekend entertainment. ... more   less 
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Also Known As:
Quality Hotel Springfield
Holiday Inn Springfield
Springfield Holiday Inn
Quality Inn And Conference Center Springfield, Ohio

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