I stay in a LOT of hotels all over the US, I've seen some really (REALLY) bad ones and some very (IS THAT A CHAMPAGNE FOUNTAIN?!) nice ones.....I was in town to visit family I had not seen in a few years and truth be told, this Hotel was the nicest, newest, cleanest one in the area. Since most of the hotels that are in this area had turned into "pay by the week slums" and I wasn't really in the mood to have a cockroach crawl in my ear while I (attempt to) sleep..I opted for the Comfort Suites. I mean, yeah $40 bucks might sound like a deal to some but I am a firm believer in "you get what you pay for", so all in all after tax and all the rest $100 bucks a night for 3 nights ($300) sounded quite reasonable.
So let me start out by stating all the good (aside from not having to worry about having a cockroach eat my brain or crawl in my mouth while I slept). Nice, new, location close to the highway, just minutes from Huntington WV and Ashland KY. Nothing over the top or special about this Comfort Suites but it had the basics and with it being as new as it was, I barely had the impulse to go through my usual routine of stripping the bed to use my own blankets, covering the remote with a plastic bag and all the other tricks a regular hotel visiting business professional like myself has learned over the years...not that I refrained from doing these things, but the impulse was lessened by the very clean rooms and such.
1 extra special touch I really liked was my GF has a stuffed animal dog she sleeps with every night (I know, I know..I'll explain) and even takes with her when she travels. She had left the dog on a couch in the room when we woke up the first morning and we left to go visit family. When we returned, housekeeping had straightened the room and even put her stuffed dog on the bed lying on the pillows...this tickled my girlfriend because I bought her this dog 11 years ago when we first started dating and it's practically family now...so whoever you are nice housekeeping person..THANK YOU for that extra little touch.
Now for the bad...
Over the course of the 3 days we stayed there we would often leave in the morning, go out and visit family, come back, freshen up, go back out and see family and then come back ...sometimes I would go back out to see more family later at night while my GF rested in the hotel. Now being someone who travels a lot for work and spends a lot of time in meetings and sleeping in hotels and such, I have come into the habit of when I go past the front desk, I aknowledge the staff there and greet them, say "Hello" or "How are you today?" Many times before I can do so I am greeted or asked how my evening is or whatever, aknowledged in some way by staff in the places I stay. If I had one gripe about this location it would be the lack of aknowledgement and hostpitality by the night shift front desk person...I won't say Maitre D since this gentleman neither seemed professional, nor commanded or gave respect.
On the first night, when we went to check in (we didn't get there until after 1 a.m.) the guy seemed kinda miffed we were "bothering" him at that unreasonable hour...he was not friendly or courteous. When we walked in he didn't greet us or say anything, he just stared at us until my GF said "We would like a room" and he just said the price of the room....we both looked at each other like, what is this guy's problem and just asked for a room. As I went to unload the car and bring in our bags I noticed my navigation system said the time was 2am instead of 1am...I grabbed my bags and walked in (hands full) and asked the gentleman what time it was. He kind of gave me a look like I was stupid and pointed to the wall where there was a clock.....ok. I was tired, had my hands full, had driven 8 hours...maybe my request for the time was a little unreasonable? So I brushed it off and went about my business of lugging in the 2 weeks worth of clothing my GF decided to pack for a 3 day stay. When I got up to the room my GF mentioned she tried to make small talk with the guy, even joke, as he got our key ready and such and he was just very monotone and unaproachable conversationally...her take on it was he acted like he didn't want to be bothered.
Over the course of those 3 days my GF and I came and went to and from the hotel at various hours...During the day the people working didn't go out of their way to greet us or anything but if I said "Hi How are you today?" They said Hi back and smiled...though never getting up from the seat in front of the computer...
But EVERY time I came or went at night and said anything to the gentlman at the desk he ignored me and just shot me a look like he really didn't care if I was on fire or the ghost of Tom Joad or the Mothman himself....he just really seemed like he was either really miserable or just didn't care...at this point it kind of irritated me after the 2nd or 3rd time. So I made it a point to make my next "Hello" to this gentleman particularly cheery, "Hi! How are you tonight?! REally cold and snowing out there huh?".........again same dull, glassy eyed stare, no reply......So from that point on if I passed that guy I just ignored him, acted like he wasn't there and went on by....but it still bugged me...was it me? Was this guy just hating his job? Was he really into Twittering about how his last job at the Roach Motel down the street sucked? I'll never know.........
For this trip I merely used the hotel as aplace to sleep and store my few meager belongings and my GF's closet, so we didn't spend any time inside the hotel other than to sleep and shower and dress, but I would say overall, considering the immdiate alternatives or driving to Huntington, recommend this location to friends if they found themselves in "that neck of the woods" I would tell them to be sure to say "Hi!" to the night shift desk guy in their most cheery tone...but make sure they don't ask for the time!
- Official Description (provided by the hotel):
- The Comfort Suites® hotel in South Point, OH near Pullman Square and Huntington Tri-State Airport gives you all of the essentials you need to stay on your game and be your best. This smoke-free all-suites South Point hotel is close to downtown Huntington, WV, and is close to St. Mary's Hospital, Ritter Park, Harris Riverfront Park, Camden Park, Heritage Park and a variety of attractions, including Huntington Museum of Art, Museum of Radio and Technology, Marshall University, and Big Sandy Superstore Arena. Amenities at this South Point hotel are perfect for corporate travelers here for work and those on a leisure vacation alike. We offer all the extras you want, including access to fax and copy services and guest laundry facilities. Start your morning in South Point with our free hot breakfast offering everything from eggs, waffles, and meat to healthy options. Our relaxing guest rooms have the amenities you need to get refreshed and ready to take on the day. Room amenities include refrigerators, microwaves, TVs with free movie channels, and coffee makers. Keep your electronic devices charged with a recharge device including AC and USB outlets provided in all guest rooms. Some rooms also feature whirlpools. At Comfort Suites, we offer you a hotel designed to meet the demands of business travel or a relaxing vacation. South Point hotels like ours give you everything you need during your stay to ensure you leave feeling refreshed and ready for a successful day ahead. ... more less
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- Also Known As:
- Comfort Suites South Point, Ohio