My family and I (party of 6) went to Rusty Bucket on Saturday night about 6 pm. They were not busy and had plenty of help. We were seated quickly but had to wait 5 minutes to have our drink order taken and place an order for an appetizer. There was plenty of wait staff around but no one came quickly. We placed our drink and appetizer order. I asked for a sample of their BBQ sauce so that I could make a decision whether to order the Saturday BBQ rib special. I never received that either so I ordered something else. Our appetizer came before our drinks and it was barely warm (nachos). We asked for plates to share but never received them. We had to ask the waitress to take our order. When our food arrived we had to return the “crispy” fries because they were cold and stale. My turkey club was not good and was a very small portion. Other than my meal and the fries in our meals the food was not hot as if it was sitting waiting for it to be served.
As we sat there we saw other parties asking for service so it was not just us.
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