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“Clean rooms, fresh atmosphere, great service”

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SpringHill Suites Cleveland Solon
Ranked #2 of 4 Hotels in Solon
Certificate of Excellence
Reviewed November 3, 2013

We enjoyed our stay. The atmosphere of the hotel is nice. The property is in a commercial area so there's really nothing around except for a few restaurants that weren't open on a Sunday morning. The pool area seemed nice, but we did not have a chance to use it. I would recommend this hotel for business or personal travel.

  • Stayed: October 2013, traveled as a couple
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2  Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pkeeven, General Manager at SpringHill Suites Cleveland Solon, responded to this reviewResponded November 22, 2013

Dear Kevin S,
Thank you for taking the time to review the Springhill Suites by Marriott. We appreciate the nice compliments on our property and staff. We look forward to your return. Have a great holiday!
Sincerely,

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Reviews (193)
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128 - 134 of 193 reviews

Reviewed October 27, 2013 via mobile

Family with 2 kids traveling and visiting area. Rooms were very nice size with all the needed comforts. Beds were comfy and everything was spotless and clean. Rooms and and property were newly renovated with all new color scheme and furnishings. Very nice. Breakfast the next morning was plentiful with several healthy choices. Will stay again when visiting the area.

  • Stayed: October 2013
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1  Thank clearnbreezy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pkeeven, General Manager at SpringHill Suites Cleveland Solon, responded to this reviewResponded October 31, 2013

Dear Clearnbreezy,
Thank you so much for taking the time to review the Springhill Suites by Marriott. I agree, the rooms are spacious and this feature really makes traveling with family much easier. I'm glad to hear you enjoyed the contemporary design and decor as well. Our breakfast has recently been updated and by your review, your feelings have echoed other guests especially regarding the addition of more heathly items. Take care until your travels bring you back to Solon!

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Reviewed October 22, 2013

I love staying at Marriott in general, but I've had the best experience at this location! I've had excellent service, and everyone has been extremely friendly and helpful. If I'm back in town again, I would def come back to this location. I also would def recommend it to my family and friends!

  • Stayed: October 2013, traveled on business
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2  Thank MicKeyDees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pkeeven, General Manager at SpringHill Suites Cleveland Solon, responded to this reviewResponded October 31, 2013

Dear MickeyDees,
Thank you soooooo much for taking the time to share your experience about the Springhill Suites. We would love to welcome you back real soon. Take care !!!

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Reviewed August 27, 2013

We stayed August 23rd and 24th shile visiting family for a wedding in the area.Upon arrival we were greeted warmly. The room was very spacious and clean. The breakfast was fresh with a wide variety of food to choose from. The woman running the breakfast (an african american woman) was so kind to everyone. The staff was very helpful unlocking my sister's door when she locked herself out. The room was quiet and you did not hear the usual hotel door slamming. The beds were very comfortable. The only problem with the room was the closet doors which were difficult to open and I never was able to get them closed. We will definitely stay here again when we visit our family.

  • Stayed: August 2013, traveled with family
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2  Thank rnonvaca35651
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pkeeven, General Manager at SpringHill Suites Cleveland Solon, responded to this reviewResponded August 30, 2013

Thank you for sharing your experience about the Springhill Suites in Solon, Ohio. I am glad to hear you enjoyed our spacious suites, fresh and healthy breakfast options and friendly service. Please accept my apology for the closet doors. At times, they can be a challenge to operate with ease. I am looking into a long term solution which will be more user friendly.
Thank you again for choosing Springhill Suites, we do value your business.
Sincerely,

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Reviewed August 10, 2013

While outside of Twinsburg, the hotel is convenient to the festival - about a 10 minute drive without traffic. Well-kept property - went the extra mile on a very busy weekend. There are a couple of restaurants across the parking lot - but more options a few minutes south (including a Chipotle and an EarthFare). Good breakfast options. Rooms are typical for SpringHill - we like the extra space in the sitting area.

  • Stayed: August 2013, traveled with family
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1  Thank sheaf01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pkeeven, General Manager at SpringHill Suites Cleveland Solon, responded to this reviewResponded August 30, 2013

Dear Shearf01,
Thank you for sharing your experience about the Springhill Suites in Solon, Ohio. I am glad to hear you had the opportunity to attend one of the largest festivals in the area-Twins Day. I agree, when traveling, our suites do provide the extra space needed to be comfortable along with our complimentary breakfast buffet to start the day off right. Take care and I look forward to your return trip next year.
Sincerely,

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Reviewed July 27, 2013

Trying to book a last minute trip to Cleveland, we found very little available at any price. SpringHill Suites, always our first choice, was available for Friday night, but not Saturday. Despite the risk of having to change hotels on Saturday, we gave it a go. When we checked in, they confirmed that Saturday was not available, but they would do their best to see what they could do. When we went down for breakfast in the morning, they let us know we were OK to stay one more night.

Breakfast here is A++. The wide variety of foods include some healthier options, and everything is appetizing and well presented along with thoughtful extras. For example, alongside the fluffy warm scrambled eggs are shredded cheese, salsa, and scallions.

The bedroom/living area room layout is super comfortable for two people (father and 13 yr old son, in this case). Beds, pillows and linens are all good quality, as are all the well thought room amenities. The desk area is quite functional, with easy, free internet access, good lighting, and a comfortable, ergonomic chair. The kitchette has all the basics like plates and plastic cutlery (and there are both plastic cups for kids, and real glasses for adults who might want a glass of wine. etc.) Midnight snacks are available at the "mini-market" in the lobby -- lots of selection, including beer and wine, at reasonable prices.

The service is top-notch. Always pleasant and efficient, they are good at staying one step ahead of what you might need. For example, when we were cleared for a second night, the woman reminded me to bring all the key cards back to the desk so that they could be extended and we would not find ourselves locked out of the room.

We've stayed in about a half dozen SpringHill Suites all around the country, and we have yet to be disappointed in even a minor way. They are usually not the cheapest ($139 here in Cleveland, while we had options as low as $69 and as high as $400), but they are always the best value. They are often a little bit off the beaten path (probably to avoid adding the cost of expensive real estate), but If there is one available where you are going, take it!

  • Stayed: July 2013, traveled with family
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1  Thank Terry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pkeeven, General Manager at SpringHill Suites Cleveland Solon, responded to this reviewResponded August 29, 2013

Dear Terry M,
Thank you for sharing your experience at the Springhill Suites in Solon. We love hearing from our loyal fans of the brand. I am delighted you were able to enjoy our new breakfast offerings, a comfortable room and most importantly outstanding service provided by my staff.
Thank you again for your patronage and I hope to see you back real soon.
Sincerely,

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Reviewed July 24, 2013

We usually stay at Residence Inns but thought we'd try this property due to having better reviews. Our family of 5 felt really crowded in the queen suite room which is their largest room. The layout is lousy, and a lot of room is wasted in the living room area that has a large open area due to needing room for the pullout bed. The nearby RI has similar pricing so that's why I'm making that comparison. If you need a lot of room then go elsewhere.

Very few in-room amenities as compared to the RI as well as compared to competing hotels. Only coffee with a few condiments were supplied. No tea, no hot chocolate, and no popcorn.

The room was pretty clean which was nice.

There was a large group at this hotel during our stay. It was a bunch of relatives celebrating a family reunion. The problem is that they took over the pool and lobby area. They really should have been told by the manager that they needed to have rented a separate conference area. It really was inappropriate to bring 50-60 people to a hotel and expect to overwhelm the common areas rather than reserving space at a banquet facility for their family. Typical Marriott property in that the mgt never really places limits on large groups, to the detriment of the other guests.

Room Tip: Ask for a room near the elevators because the hotel is long and narrow, and there is a long walk fro...
  • Stayed: July 2013, traveled with family
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2  Thank yousah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pkeeven, General Manager at SpringHill Suites Cleveland Solon, responded to this reviewResponded July 26, 2013

Dear Yousah,
Thank you for taking the time to review the Springhill Suites by Marriott. I am glad to hear that your room was clean. I can appreciate the comparison to our sister property, Residence Inn by Marriott, but our brand concept as well as amenities are different by design. I'm sorry if you felt crowded by the large reunion in house. They did have planned activities off site as well as a private meeting room to utilize in an effort to minimize congestion.
At the end of the day, whether it be Springhill Suites or one of our sister brands, we do appreciate you choosing Marriott for your travel needs.
Sincerely,

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Additional Information about SpringHill Suites Cleveland Solon

Address: 30100 Aurora Rd, Solon, OH 44139-2730
Phone Number:
Location: United States > Ohio > Solon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Solon
Price Range: $113 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Cleveland Solon 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Springhill Suites Cleveland Solon Hotel Solon
Springhill Suites Solon
SpringHill Suites Cleveland Solon Ohio

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