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“Clean, great beds, paper thin walls.”

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Sonesta ES Suites Cincinnati-Sharonville West
Ranked #10 of 17 Hotels in Sharonville
Certificate of Excellence
Reviewed October 31, 2010

My room was fine. Property does need a minor refurbish. Quirky room layout. I thought the bed was really comfortable but you need like soft beds. Noise was a huge issue. You can hear everything in the other rooms. I had a lower level room and the morning was terrible. Loud footsteps on the stairs and floors above. Normal conversation could be heard in the room from outside. Don't stay here if you plan to be out late and want to sleep in.

  • Stayed: October 2010
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Thank Gridiron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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120 - 126 of 144 reviews

Reviewed September 4, 2010

This property is in a desolate part of town, at the tail-end of a deadend street. I stayed there for 2 nights on work, and 2nd night I discovered a big spider in my bed. On reporting the same, customer representative took 15 minutes to come to my room, only to tell me that he has checked the bed and there are no more spiders! To be fair, he did offer to move me to another room, but it was well beyond 10 pm and I just needed to go to bed. So, he promised that someone will contact me next morning to discuss the issue. But, despite my mentioning it at the checkout next day, there was absolutely no response from the person at the counter. Never again!

  • Stayed: August 2010, traveled on business
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2  Thank anindianinmilkyway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2010

Front desk was always helpful. Rooms kept clean, beds made daily and clean towels as many as you can use. Kitchen had all one could need to cook & eat. Bathrooms need to have somewhere to hang your clean clothes- theres no hooks so i improvised using hangers off the towel rack!
Having an iron really helps. This hotel could do with an update. Although clean, decor looks very dated. All in all very happy staying here, staff very friendly and accomodating and would use this hotel again. Its a little out of the way but alot of amenities around if you use the internet to check around.
Joshua was very helpful & accomodating.

  • Stayed: June 2010, traveled with family
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Thank Soraya_k123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2010

This is a basic Residence Inn. Needs a little refurbishing, like all Residence Inns. Staff quiet friendly and helpful.

  • Stayed: April 2010, traveled on business
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Thank phototrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2009

Stayed here one noght passing through Cincinnati. First: the good -

Residence Inns are always nice - a fridge, free Internet, free breakfast with some hot selections (eggs, oatmeal, hotel waffle iron, etc.) The room was pretty clean, the bed was comfy. The staff was very friendly - check-in, breakfast, check-out all were very well done. Parking was easy, and once you found it, the location was fine...

The weird: The location. It's right next to I-75, but there's no exit there. You have to exit about 1.2 miles away and kind of find it. Use your GPS and you'll be fine. Even when you are at the intersection where it sure looks like you should turn to avoid the dead end street, you go onto the dead end and around the corner... Once you find it, you're OK. There's nothing else really nearby that we saw (to be fair, we weren't really looking).

The questionable: Like many Residence Inns, this could use an update - a quick rehab would be nice. It was a very cold and windy day outside, and the room was a little drafty... of course, just crank up the heat and it's fine. We also ran out of hot water pretty quickly (which happens sometimes at Residence Inns), but made it through two showers.

Overall, it's fine - nothing really spectacular (except the people we dealt with), but no major complaints either. We would stay again if it was cheap enough.

  • Stayed: December 2009, traveled as a couple
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Thank professorroyhinkley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2009

Each year our extended family attends a baseball game in a different city. This year there was 16 of us, coming from Detroit, MI and Davenport, IA. We have had great experiences in the past with Marriott Residence Inns and this year was no different. We enjoyed the loft rooms for our nightly get togethers and it worked great for the families that have children. The children and adults had a ball in the pool and enjoyed the hot tub also!! The staff was very accomidating by letting us use the sitting room by the front desk to eat our pizza that we ordered in. The staff also suggested this pizza place and it was as good as they said it would be.

  • Stayed: August 2009, traveled with family
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1  Thank pwebb1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2009

We stayed at this hotel while traveling and decided to take a day and go to Kings Island. My husband checked at the front desk about purchasing tickets for kings island and found that they sold them there for a discounted rate. At the same time he mentioned that we were going to KI because it was our daughters 12th birthday. When we arrived back to our room that evening we found a birthday surprise for my daughter which included a bag with a few small presents, hostess cupcakes and 2 cards made by the manager. (I believe her name was Kenya) It was a great surprise after a long day! she loved it! The little extra thought went a long way!! Thank You!

Stayed: August 2009, traveled with family
1  Thank jody5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sonesta ES Suites Cincinnati-Sharonville West

Address: 11689 Chester Rd, Sharonville, OH 45246-2803 (Formerly Residence Inn Cincinnati North/Sharonville)
Phone Number:
Location: United States > Ohio > Sharonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 17 Hotels in Sharonville
Price Range: $112 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Cincinnati-Sharonville West 3*
Number of rooms: 144
Official Description (provided by the hotel):
A top hotel near Kings Island and TripAdvisor Award of Excellence winner, the all-suite Residence Inn Cincinnati North Sharonville hotel offers conveniences you expect like free Wi-Fi and those you don’t like free grocery shopping. Start the day with a complimentary breakfast and relax over a glass of wine at our free evening event, called the Residence Inn Mix, on a variety of weeknights. You’ll appreciate our expertly designed suites with 30 HD channels, full kitchens featuring stainless steel appliances, as well as living and sleeping area that are perfect for your extended stay. Catch a game just twenty minutes away at the Great American Ball Park or spend a few hours at the IKEA West Chester after you take care of business less than a mile away at the Sharonville Convention Center. Our Sharonville hotel provides easy freeway access which gives you the chance to explore downtown Cincinnati – just 20 minutes away. ... more   less 
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Also Known As:
Residence Inn Cincinnati North / Sharonville Hotel Cincinnati
Cincinnati Residence Inn
Sonesta ES Suites Cincinnati-Sharonville West Ohio

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