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“It was okay.” 3 of 5 stars
Review of America's Best Value Inn Sandusky

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America's Best Value Inn Sandusky
Ranked #31 of 35 Hotels in Sandusky
Eastlake, Ohio, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“It was okay.”
3 of 5 stars Reviewed October 29, 2012

We stayed after shooting a wedding at kalahari (we are photographers) and wanted to go to Cedar Point the next day. Well, they have no elevators so we had to haul everything upstairs, which sucked. The whole hallway reeked like marijuana & the cleaning staff looked as scrubby as the hallways. The guy at the desk was nice. The lobby is VERY deceiving. When you walk in, you think you are in a nice hotel that is high class & when you hit the hallways and stairs... the reality of the lack luster & old feeling building are apparent. The ice machine was old too but it worked. It was nothing special but it was cheap, so it worked for one night. We did say however, that next time it would be worth it to spend some extra money for a high class hotel. It works if you are on a tight budget...

  • Stayed July 2012, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Nicole C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at America's Best Value Inn Sandusky, responded to this review, November 28, 2012
Hello and thank you for relating your recent experience at our hotel. Although not the stellar review that we'd like to hear, I'm appreciative of the comments as they help us to better understand where to concentrate our resources. I AM,however, glad that you found the rates to be acceptable and it sounds as if you found value in your stay.

As I said before, your comments will help us to make continuous improvements to our property as we take ALL comments--good and bad--very seriously and want to have every customer's expectations exceeded.

Please try us again--I know you'll be pleasantly surprised with our improvements! Until then, safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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157 reviews from our community

Traveler rating
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    28
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    90
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Lakewood, Ohio
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 21, 2012

Myself & my husband just got back from 2 nights here. I gave it a very good rating only based on you get what you pay for. When we got there it was an hour before check in, the girl at the desk was more than friendly & helpful getting us in an hour early. Our room was clean & so was the bathroom, with plenty of towels even shampoo & hair dryer. The room had a safe in it large enough for my iPad & purse. The bed was comfortable, (ask for extra pillow, only had 3 & I use 2) . The tv was outdated, but it had all the channels & it worked so what more do you want. The Roadhouse located In the hotel was great, the food was delicious. The location was terrific. So all in all it was nice. If you want the Ritz go pay for it !!! This is not it, nor do they charge like it is!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Mary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at America's Best Value Inn Sandusky, responded to this review, October 26, 2012
Thank you, very much, for writing a positive and candid review of your recent stay at our hotel. We appreciate your finding value in patronizing our establishment and are very glad to hear that you found the accommodations more than satisfying.

We look forward to welcoming you back again during a future visit to our area!
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Birmingham, Alabama
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 15, 2012

After reading the reviews on this the hotel my wifey and I did not want to stay 3 nights in such a place. However we decide to try it out anyways and it was not as bad as the reviews we read. We were not looking for a Five Star Hotel so we got what we paid for. The main reason for the stay was Cedar Point Amusement Park therefore we were barely in the room. Our room & bathroom was clean, the few hours we did sleep in the bed we had NO problems. When we stay in budget hotels we bring our own towels, personals, pillows and sheets just a habit. As I mention before we got what we paid for a place to store our luggage, hot shower and a bed to crash in after hours and hours fun at Cedar Point. Now if you want to getaway and relax like the comfort of your home choose a Five Star Hotel.

Room Tip: Don't compare Budget Hotels with Five Star Hotels
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank DeeFe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at America's Best Value Inn Sandusky, responded to this review, September 19, 2012
Thank you for taking the time to write an, overall, positive review of your recent stay at our ABVI. I'm glad that you found value in the money that you spent for your lodging needs and that we were able to provide safe, clean, comfortable accommodations to you and your family. We hope you'll choose to stay with us again should your travels bring you to our area in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chatham, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 21, 2012

Checked into first room and it was dirty,window sill had cig ashes on it (non-smoking room) mold on bathroom wall and cieling,dirty towels,not vaccumed.Second room was no better. Not even sure if the doors around the back where we parked locked at all during the night we just walked in. Kids swam in pool and found empty medicine bottles laying around, also pool in need of closing and overhaul.This place can be geared to the budget guest but it does not take alot to be clean. Immediatley checked out and found another place that night - will never be back.

  • Stayed August 2012, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Canuck147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at America's Best Value Inn Sandusky, responded to this review, August 27, 2012
I am extremely disappointed to hear of your recent encounter with our hotel. As a seasonal property, we have to work very hard with our seasonal staff to ensure that they understand the quality standards that we want to impart to all of our guests. Although this is a continual process, we believe that our standards have improved (as evidenced by other good comments about our property). Please treat this as an isolated incident and give us another opportunity in the future to prove our continual committment to quality and guest satisfaction!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Sandusky hotels

Lansing, Michigan
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed August 16, 2012

We stayed here after a long, long day at Cedar Point. Rates and location from Cedar Point and the highway are very convenient. I was so bummed to get into our room (2 doubles) and find Trent tiny, very hard beds. After a day where your body is sore and exhausted, you hope to relax in a little softness. Not here. Room was very clean and everything else fine but I tossed on that bed the whole night.

  • Stayed August 2012
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Alligrrrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at America's Best Value Inn Sandusky, responded to this review, August 27, 2012
Thank you for sharing your recent experience at our hotel. I'm sorry that you did not find the beds to your liking. Unfortunately, this is an area that we get some complaints but, by-and-large, we get a lot of compliments as well. The firmness or softness of a bed is definitely a personal preference--and I'm sorry that it didn't meet your needs. I AM glad to see that you pointed out that, other than the firmness of the bed, the room was clean and comfortable. That's evidence that our housekeeping staff continues to improve and that we are focused on providing a clean, comfortable, safe environment for all of our guests. We hope you'll choose to stay with us in the future if your travels bring you our way again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toledo, Ohio, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 13, 2012

Let me start out by saying this; in life you always get what you pay for. American Best Value isn't cheap for normal Hotel standards but in Sandusksy it is one of the more cheaper options but I feel like they could improve in many areas. My room smelled like mildew mixed with axe body spray. My room was never probably kept. The hosekeeper never replaced our towles and nobody was at the front desk at night for use to get more towels. I caved in and went to walmart to buy a towel. The free wifi does not work don't bother trying or losing sleep over your device. It won't work. Not having a proper lobby hurts them also, There is not were to sit down and chill by their front desk. I hate that about this hotel. The main hotel staff seemed overwhelmed so I do have mercy on them but the support staff needs to step up their game. I will not ever suggest this hotel to anyone until they improve on the areas that I mentioned in my review.

  • Stayed August 2012, traveled with friends
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank Dustin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at America's Best Value Inn Sandusky, responded to this review, August 27, 2012
Thank you for taking the time to review your recent stay at our ABVI in Sandusky, Ohio. I'm sorry that your stay didn't meet your expectations--although I'm confused about your comments about the front desk not being staffed and the lobby not being "proper." Our hotel is staffed 24 hours a day. Perhaps you encountered the front desk while the staff was out in the hotel tending to another guest? Additionally, the lobby is very nicely appointed with marble floors, a granite fireplace, as well as comnfortable leather furniture. With regard to your housekeeping concerns, we continue to work with our staff in that area to provide above-and-beyond service and as the summer season continues to march forward, we continue to get better and better in this area. No matter, your comments are appreciated and they help us continue to strive for excellence. Thanks again for taking the time to write your review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed August 12, 2012

First room we checked into wasnt clean, and smelled like it as well. 2nd room we checked into smelled better, as far as clean dont think anyone here understands the consept, staff ? Kids with no clue that brings up a question who really owns this place ,,,,my next step is to corp. Office this place needs to be closed.

  • Stayed August 2012
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank rolen69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at America's Best Value Inn Sandusky, responded to this review, August 27, 2012
I am sorry that your recent experience at our hotel didn't meet (or exceed) your expectations. We have been working diligently with our houskeeping staff to address issues such as the one you brought up in your review. Rest assured that your comments have been heard and are being addressed. Thank you for taking the time to inform us of your issues!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about America's Best Value Inn Sandusky

Property: America's Best Value Inn Sandusky
Address: 5608 Milan Rd, Intersection Route 2 and 250, Sandusky, OH 44870-5879
Location: United States > Ohio > Sandusky
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #31 of 35 Hotels in Sandusky
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — America's Best Value Inn Sandusky 1.5*
Number of rooms: 100
Official Description (provided by the hotel):
Your vacation dollar goes farther here where our 100 beautifully appointed guestrooms feature everything you need for a fun-filled vacation including complimentary high-speed wireless Internet access, complimentary HBO and premium channels, an outdoor heated pool with sundeck, in-room coffee maker, and more. There’s also an onsite restaurant and lounge. The famous RoadHouse Restaurant & Saloon. ... more   less 
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Also Known As:
America`s Best Value Inn Sandusky Hotel Sandusky
Americas Best Value Inn Sandusky
Sandusky Americas Best Value Inn
America's Best Value Inn Sandusky Ohio

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