Front desk staff wasn't very attentive during check in. The only plus was that our room was ready early. This could be due to them not being very busy. Wasn't much to do for our kids as they are older. Same for the parents. Park itself looks very well maintained but not overly clean. No one working wanted to be there. Never saw a single smile out of anyone! Worst thing was our friends with use had a purse and other items stolen off their chair, Yes they shouldnt have left it there but had it all covered up with towels and not very busy with people. Within 20 minutes it was picked up, emptied and turned into the check in station empty. Attendant wasnt sure who turned it in. Just watch your stuff as they have staff come around and pick up dirty towels off the floor (and apparently off of chairs as well right about shift change!!) Security is handling but hotel management could care less. Will never go back!!
- Official Description (provided by the hotel):
- The Caribbean meets Sandusky at this ideal destination for vacationers. With its tropical theme, guests at Cedar Point's Castaway Bay feel like they have just landed on an island paradise upon entering this lush indoor waterpark resort. Castaway Bay features 237 hotel rooms and suites including family-oriented units, a 38,000-square-foot indoor waterpark loaded with water activities for all ages, fitness center, 6,000-square-foot state-of-the-art arcade, a craft and child activity center, three restaurants, retail shops, adjacent marina and space for meetings, group events and birthday parties. ... more less
- Reservation Options:
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- Also Known As:
- Castaway Bay Hotel Sandusky
- Castaway Bay Sandusky, Ohio
- Sandusky Castaway Bay
- Bay Castaway Ohio