we arrived at the hotel and immediately knew we werent staying. The surrounding neighborhood looks unsafe. the hotel exterior, parking lot, stairs,hallways were dirty. we even noticed chicken bones on the stairway. we are a family with children ages 14 and 10, and we didn't feel safe. the pool looked like it was closed or in disrepair.
the worst part of our experience, was that the hotel manager charged our credit card even though we didn't stay. we looked around the hotel and went back to the looby and she wouldnt return our money. we called choice hotels, the parent company, and customer service couldnt persuade the hotel to return our money because the rodeway inn is an independant franchise.
so, we were charged $95 for the night and we didnt even stay. very unprofessionalMore
- Free Wifi
- Free Parking