Doug at the valet (free for disabled) was incredibly nice and helpful and very welcoming. I am disabled with a rollator but the place is so big so he got me a loaner wheelchair, talked to our kids about their offerings, etc. In the arcade my daughter won a giant soccer ball instead if the volleyball she really wanted and a staff member went into the game and swapped it out for her. What a sweet, unheard of gesture! Nick, supervisor at the pool, saw me and got me their aquachair--a wheelchair that goes in their lazy river! I had no idea such a thing existed but he wanted me to enjoy the place too and made sure I did! Wow!
Accessible room was large with grab bars and was fine and had fridge and micro. Headboard rattled loosely against the wall so we took one down and solved that problem. Bed was surprisingly comfortable. Linens were a bit of a problem: cheapy sheets were clean but slippery and not fitted so required a lot of retucking. I always remove hotel bedspreads since they obviously aren't laundered. This time my husband told the housekeeper about an obvious "spill" on one of the bedspread when we arrived and instead of replacing them, she remade the beds and put the same ones back on the beds.
Food wasn't great in any if the restaurants. All were quite expensive. Buffet was a disappointment. Very little fruit, veggies soaked in some kind of "butter sauce," chicken and fish swimming in sauces. Expensive. Very few healthy food choices in the resort. If we go again, I'll bring some healthy food for the room. Oh, to be fair, my husband said the filet at the Reserve was cooked perfectly which was a nice surprise.
A fun place for kids, even older ones. Convenience and incredible staff make up for minor snafus. We will likely be back.
- Official Description (provided by the hotel):
- Kalahari Resorts Sandusky provides water parks, Safari Outdoor Adventure Park, indoor/outdoor water park, catering/wedding facilities, spa, salon, fitness training in fitness center, dining options, and more.Over 850 beautifully appointed authentic African-themed guest rooms and suites offer coffeemaker, vacation sized refrigerator, microwave, free high speed Internet access, voice mail, TV, iron/ironing board, in-room safe, pay per view movies, and much more. ... more less
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- Also Known As:
- Kalahari Waterpark Resort
- Kalahari Hotel Ohio
- Kalahari Waterpark Sandusky
- Kalahari Resort Sandusky Oh
- Kalahari Waterpark Hotel Sandusky
- Kalahari Water Park
- Kalahari Resorts & Conventions Sandusky, Ohio