The front desk was great but the housekeeping staff - not so much.
I was scheduled to give a social Media presentation at the COSE Small Business Convention and called ahead to request an early room arrival. The staff let me check-in 9 hours early without an additional charge. That was a pleasant surprise and much appreciated.
I later had a problem with the in-room microwave and a maintenance person arrived within 10 minutes and quickly fixed the problem.
When I finally decided to get some shuteye, I was shocked to see the huge stain on my bedding. Although it appears to be a damp stain - it was completely dry and about 8 inches wide. (That's my room key next to it for scale. As it was getting very late, I chose not to call housekeeping but slept in the other bed.
Based on the staff's prompt response to my other requests, I'm sure they would have changed the bedding quickly. It's unfortunate that something as obvious as this slipped by the housekeeper and her supervisor who signed a card saying she had inspected the room before my arrival.
- Official Description (provided by the hotel):
- Kalahari Resorts Sandusky provides water parks, Safari Outdoor Adventure Park, indoor/outdoor water park, catering/wedding facilities, spa, salon, fitness training in fitness center, dining options, and more.Over 850 beautifully appointed authentic African-themed guest rooms and suites offer coffeemaker, vacation sized refrigerator, microwave, free high speed Internet access, voice mail, TV, iron/ironing board, in-room safe, pay per view movies, and much more. ... more less
- Reservation Options:
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- Also Known As:
- Kalahari Waterpark Resort
- Kalahari Hotel Ohio
- Kalahari Waterpark Sandusky
- Kalahari Resort Sandusky Oh
- Kalahari Waterpark Hotel Sandusky
- Kalahari Water Park
- Kalahari Resorts & Conventions Sandusky, Ohio