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“This time much better!”

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Kalahari Resorts & Conventions
Ranked #3 of 35 Hotels in Sandusky
Certificate of Excellence
Northern Ohio
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“This time much better!”
Reviewed July 30, 2011

This time around the service and water park were better. I did not want to go back but my kids won the battle (see my August 19, 2008 review). The room was the same but offered free wifi unlike my last visit. There was no fighting over tubes for the most part due to conveyer belts bring them to the beginning of ride. All of the rides were open and thanks to the new Safari Outdoor Adventure Park it ciut down on the lines all around. The customer service was great from beginning to end. The animal park is great and well worth visiting.

Now they just need to allow its guests to turn off the balcony light or provide better shades on the glass door.

Thay listened to the reviews and made changes. This place will last a long time with this good management. Have fun and enjoy this now wonderful place.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Brownsfan1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,624 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (852)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Any
English first
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 30, 2011

We loved the hotel and service at the hotel. It was themed nicely, the staff was friendly and rooms were very nice. The waterpark was clean but not efficiently run. The lines were unnecessarily long due to issues with rafts and timing on the slides. The waterpark rides and pools were amazing. I have to think there is something for everyone. . The restaurants were fine but it was hard to find what they served in advance.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lauraonthego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, MI
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 30, 2011

I have been here a few times and I love it. I went in October during the week and it was barely anyone there. Even better! Our room was nice and staff just as nice. We had free breakfast but didn't care for that part. Very slow and waiters not very attentive. I will continue to go here. It's a great quick gateway!

  • Stayed October 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tlil21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 30, 2011

They had bed bugs in one room there this was a whole group of people that came and one family had to change rooms because of it.

  • Stayed October 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Butterflygirla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KalahariResortOhio, Guest Relations Manager at Kalahari Resorts & Conventions, responded to this review, August 5, 2011
While we are confident that our resort is clean and safe, we take your claim seriously and urge you to contact us immediately to assist us with more in-depth details so we may investigate this.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
556 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed July 30, 2011

We arrived at the Kalahari resort on a Monday and we were shocked by how crowded the resort was. We were quickly checked-in and the bellstaff quickly and efficiently brought all of our stuff to our room. The room was huge and had a nice view of the outdoor water park. It was very nice and very clean (It was also very expensive). We changed and headed to the waterpark and were shocked at the crowds. The place was busting at the seams. We were also shocked at the clientele.... We were very uncomfortable leaving our kids by themselves and very uncomfortable leaving any of our belongings un-gaurded. We were starting to think we made a huge mistake staying at the Kalahari resort. We made the best of the day regardless....... We were later told by a lifegaurd that it was it was "1/2 price locals day". Whether it was true or not, I don't know but it would explain the crowds..... If true, I would have prefered that we were told this prior to our booking our room. When you are paying over $400 a night for a room, you should be made aware when special events like this are going on. We stayed two more days and they were much much more enjoyable. The crowds were much lighter and the quality of the clientele was much nicer. MAKE SURE IT'S NOT 1/2 PRICE LOCALS DAY BEFORE YOU BOOK YOUR STAY!! Overall, we had a good time. The various slides are fun and the wave pool is great when not filled with gang members. The ropes course, zip lines and rock wall were a blast but cost additional.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank JetBlueDriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KalahariResortOhio, Guest Relations Manager at Kalahari Resorts & Conventions, responded to this review, August 5, 2011
Thank you for letting us now about your stay. I’m happy to read your check-in, our Bell Staff and room was of great satisfaction to you. I’m also glad you had a “blast” on our ropes course, zip lines and rock wall.



Summer season is a busy time for many popular resorts as families take advantage of their children being out of school. Obviously there was some miscommunication concerning "1/2 price locals day" We have NEVER had this type of promotion. As the largest resort of our kind in the nation, we value all of the guests that we serve, and regret that others made you uncomfortable.



We pride ourselves with making Kalahari a Safe and Fun environment for the whole family to enjoy and hope to have the opportunity to serve you again in the very near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 29, 2011

Had been in a suite in main part of resort in the past. This year in the sands part. Very long walk to indoor waterpark, main lobby, etc. Only 2 elevators made long wait. Noticed smell of cigarettes when walking down halls, say smoking on balconies although no smoking facility. Need more healthy food options.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cmazurk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Celina, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 28, 2011

Visited on 7/4/11. Family of four. Kids enjoyed the waterpark, so did my credit card.

Pros:
Very clean.
Nice atmostsphere.
Lots of things to do for all age groups, inside and out.
Don't have to rent chairs or tubes.
Well staffed.

Cons:
Admission, rooms, food and drinks are expensive.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank scott2269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kalahari Resorts & Conventions

Property: Kalahari Resorts & Conventions
Address: 7000 Kalahari Drive, Sandusky, OH 44870-8628
Location: United States > Ohio > Sandusky
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Sandusky
#2 Family Hotel in Sandusky
#2 Romantic Hotel in Sandusky
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Kalahari Resorts & Conventions 3.5*
Number of rooms: 884
Official Description (provided by the hotel):
Kalahari Resorts Sandusky provides water parks, Safari Outdoor Adventure Park, indoor/outdoor water park, catering/wedding facilities, spa, salon, fitness training in fitness center, dining options, and more.Over 850 beautifully appointed authentic African-themed guest rooms and suites offer coffeemaker, vacation sized refrigerator, microwave, free high speed Internet access, voice mail, TV, iron/ironing board, in-room safe, pay per view movies, and much more. ... more   less 
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Also Known As:
Kalahari Waterpark Resort
Kalahari Hotel Ohio
Kalahari Waterpark Sandusky
Kalahari Resort Sandusky Oh
Kalahari Waterpark Hotel Sandusky
Kalahari Water Park
Kalahari Resorts & Conventions Sandusky, Ohio

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