MY family reserved 7 rooms, two suite and 5 kings for the weekend of July 20 to July 22 for our family summer trip. We received a group rate and we were happy with this rate until we got to the hotel. The hotel is very clean and just opening up a month ago so I was told. The pool was opening but not the indoor waterpark. The beds were very comfortable except for the bunk beds. Some of the bunkbeds were broken, sliding doors were not working to the king bedrooms, and some of the doors to the rooms did not lock. The check in was ok but you can tell everyone was new at the hotel because they kept asking one person for the answers which made check in slow. They kept changing the policy for the hotel as we were staying there which made us think that they were doing this while we were there. The housekeeper knot on everyone door at 9:00 am to tell us to check out so she can clean the rooms. The check out time was at 11:00 am. I filed a complaint with the hotel manager about this. I would love to go back becasue the hotel was clean and in a nice location for Cedar Point Amusement Park.
- Official Description (provided by the hotel):
- See the Difference a trip to the Maui Sands Resort and Indoor Waterpark can be. You'll experience the little touches that you'd only find in any Hawaiian home. And always, the warmth of a smile, because once you're here, you're family. When you compare the value you'll receive at the Maui Sands Resort against the area's other lodging choices you'll be proud to call Maui Sands home. ... more less
- Reservation Options:
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- Also Known As:
- Maui Sands Resort & Indoor Waterpark Sandusky, Ohio